They say internal users enter the conference with previous credentials and listen into the conference not sure how true this is however they have 6 sites worldwide so could potentially be true what they are trying to get us to do is stop the human from entering or even manage their staff correctly!!
Good question and one we are still trying to understand however their argument is they get rogued conference participants who enter the conference and by pressing one to accept all they may slip into the conference unknown.
They do not want to go down the route of apps nor manually entering...
Hi all,
Scenario:
Conference call - Extension Conf - A call comes in hits the VM pro asks the user for Pin and then their name, they will be put on hold till the moderator comes into the conference bridge, the moderator then gets all the callers names and has the ability to press 1 to...
Hi all,
I'm looking to implement a solution that is capable for the following:
Incoming call --> answered by VM Pro (Menu) --> Options of 5 members of staff --> end user presses 1 and diverts to mobile --> it rings till VM on mobile --> QUESTION is can the end user press DTMF and bring the...
Hi all,
I have installed an new UC module on site but i am unable to get IM working, the My Buddy icon is not appearing nor is any IM messaging boxes.
Normally out the box it just works, i have upgraded the firmware to 8.1.93 on the UC still with no avail.
Any ideas?
Thanks in advance
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