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mrjedi Where can you download this patch?? I've had a look on the avaya support site and can't see it anywhere.

Sorry.... My firmware upgrade didn't go too well. I managed to get the firmware on the TN2214's completed but when I did the medpro, the board failed so I had to get a replacement couriered to site. I'm going on holiday for a week now, so will be trying this again at the beginning of May...

Yeah one beep right at the start. Then it's fine after that.

I'm having the exact same problem after an upgrade from 3.1.2 to 3.1.3. Upgrading all the firmware on the circuit packs tonight, will let you know if this resolves it.

Yes, diconnected the RCC server from the network. Uninstalled the old rcc software, patched the bcm and installed the latest version of rcc.

I recently patched a BCM 200 3.6 RCC from 2.1.047 with patch BCM_360[1].322_RCC.61.212. Since then fields have been removed from certain reports, for example: If the supervisor ran a Summary report, before the upgrade there was a "Number of Outgoing Calls" field and a "Average Outgoing...

Can anybody tell me what login "ip-a" is when you do a list history??? Date Time Port Login Actn Object Qualifier 12/06 16:53 S00745 ip-a cha Station 2380 The has been a change to extension 2380 but we just want to know what it was and who changed it. Thanks.

I've got a problem with VAL manager and backing up announcements from 2 VAL Boards. VAL manager connects fine and can list all the announcements on both VAL boards, I can ping each val board and I'm able to manually backup the announcements via ftp. However when I try to backup the...

I've been asked to create some site doc's for our definity systems. I'm not really sure what info to include in the doc's, so I thought I would ask the experts.... What kind of info would you want/expect to be included in site documentation??? Thanks

I've been asked to see if it is possible to setup some sort of Malicious Call Trace, that sends a signal back to the telco, who then start to monitor the call. The telco is expecting to see recall *39#, which will trigger the tracing of the call. This signal has to come back over time slot 16...

Looks like I will have to power down a Option 11 with Mail and Max this weekend. I think it's a fairly simple process, but just wanting a few pointers from the experts: I'm planning to log onto the Mail and Max respectively and shut them down, I'm sure there is a option to do this once you...

I have a site that intermittantly the IPView wallboards go to Out Mode. The only way to get them working again is to restart the RRC host PC, which has the IPView sofware installed on. The system has been in and working for well over a year now. The RRC pc is a IBM Thinkcentre A30 8198, p4...

Trying to setup remote access on a s8500C running acm 3.1.2. Going through the web browser to configure the modem which seems to go ok. But if I test the modem it fails the handsake test and when I configure the modem for multiple incoming calls it says the modem is not connected. I've tried...

Thanks for all the replies, I didn't think there was a specific ACM command to do this. I have a customer who is having network problems and wanted to drop into LSP mode manually before their network guys started playing around on the network. They thought if they manually done this it would...

Does anybody know of a command that can manually force a system into LSP mode??? Many thanks

I've got a site which has a Polycom VSX 7000 already set-up, however they cannot receive any incoming calls to the unit, outgoing calls are ok. The video conf has a ddi number, last 4 digits 6567, there is a aar digit conversion, which points 6567 to 7777. 7777 then points to route pattern 2...

lopes1211 - Thankyou very much, tried what you suggested and it worked first time. However there was a delay after the announcement played till the call routed to the outside world. Again many thanks.

phoneguy55 - Tried that first, put the 2 ext's in the change pub screen, put the cpn length to 0 but when I dial out I still present the main number. Not sure if this is a BT thing??

I've been asked to block the outgoing cli on 2 ext's but all other ext's are to present the main number when making external calls. I'm thinking of creating a new route pattern and inserting 141. Then creating a new COR for these 2 ext's, but I can't remember how you tell the COR to use my new...

When a ext dials say 912345678, I want the definity to grab the call, play an announcement to say that the number dialled is changing to 987654321, but then route the call to the original number ie 912345678. I thought you could do this, but the only problem I had was allowing the call to...