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  1. souphmars

    Linking BCMs through VOIP

    i am not sure- it will be 4 of them total- they will be on their own at each location, but the just want to be able to call each other without going through the pstn and be able to transfer to each other- there will be 4 voip trunks on each system that is just about all the info i know
  2. souphmars

    Linking BCMs through VOIP

    I will be linking a few BCMs together- i have not ever done this- what is involved? how hard is it? can somebody give a me step by step process maybe?
  3. souphmars

    Unified Messaging and fax suite

    this will be my first time installing both. how difficult is it to install and configure? is there anything i should be aware of? what do you think of these applications?
  4. souphmars

    new business element manager

    cool i just wanted to be sure- i know it is no big deal and that i could download element manager off the 400, but i just wanted to be sure
  5. souphmars

    new business element manager

    i just installed a new bcm50 r3- i had to download the new business element manager b/c my version was giving me problems- will the new element manager work on bcm400's
  6. souphmars

    forwarding calls

    i had a problem with disconnect supervision b4- what i did is place a call and hold my volt meter on the pins i am using- hang up the call on the other end and see how long it takes for the volt meter to go to 0- it should go to 0 within a couple of seconds- if it hangs up and goes to the...
  7. souphmars

    MUSIC BEING PICKED UP ON BCM50 INTERNAL ANALOG PORTS

    look up sandman he has filters that can fix radio frequency problems
  8. souphmars

    Startalk Mini

    its a 6x16 - u could be right on upgrading the system - we do not have a used startalk laying around - we are going to have to figure out something
  9. souphmars

    Startalk Mini

    i am all for installing a crash pilot, but the problem is trying to get the customer to do it
  10. souphmars

    Startalk Mini

    i have a startalk mini (Acquired Customer) and sometimes when she goes to check her messages it says inactive feature - she goes and reboots and it comes back up and she can check her messages, but sometimes she has to reboot the VM a couple or 3 times before it comes back up - it sounds like to...
  11. souphmars

    mics ringing

    hunt group does not work it still goes into the mailbox of ext 221 - i figured there was no way to avoid that since it is ringing there
  12. souphmars

    mics ringing

    i know an answer dn will not work- i guess i will try the hunt group
  13. souphmars

    mics ringing

    i know that - i am trying to get around it - is there anyway to get around it - i am probably goin to convince them to use the startalk and create another table
  14. souphmars

    mics ringing

    it needs to ring both the extensions the attendant's and the person the number belongs to
  15. souphmars

    mics ringing

    i have a mics with a startalk - 1 business has 7 lines and another division or business has one line that has vm provided by the provider, they do not want it to use the startalk vm - it rings the attendant extension which has a vm box on the system - how can i let it ring at the attendant and...
  16. souphmars

    BCM50 call pilot.

    another line has to be ringing on the system and it is going to the mailbox - does it go to vm immediately and only if u r on ext 231? if so u have call forward busy enabled at that set, assuming the lines are ringing at that set - the rest of the lines must be set to be picked up by the AA...
  17. souphmars

    Element Manager Problems

    java 1.6 is the probably the problem - i know it dont work on 3.7, and i have heard of problems on 4.0 - when i had problems on a 3.7 i installed java 1.4 and i had no problems
  18. souphmars

    BCM400 3.7 backup

    i will try all this - i dont know why it is so difficult on the 3.7. on the 4.0 it is way easier.
  19. souphmars

    BCM400 3.7 backup

    i dont use a user id or pw to log into my laptop- so do i have to worry about it?
  20. souphmars

    BCM400 3.7 backup

    how do u do it? when i try to back it up, it says that the destination location is typed in wrong, i do it exactly the way it says to. what is the deal? i am trying to back it up to my laptop.

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