mics ringing

[souphmars]

i have a mics with a startalk - 1 business has 7 lines and another division or business has one line that has vm provided by the provider, they do not want it to use the startalk vm - it rings the attendant extension which has a vm box on the system - how can i let it ring at the attendant and the other persons phone without it going to the attendant's vm so that if it is not answered it will go to the provider's vm - right now it goes to the attendant's vm which is setup for 4 rings - i do not want to extend the attendant's rings to forward to vm

 

[souphmars]

it needs to ring both the extensions the attendant's and the person the number belongs to

 

[Deweyhumbolt]

Whatever ring is less gets it. Fact of life. Either you backup your CFNA on Nortel, or shorten your Telco.

 

[souphmars]

i know that - i am trying to get around it - is there anyway to get around it - i am probably goin to convince them to use the startalk and create another table

 

[cook1082]

Try an answer DN. Probaly wont work or hunt group?

 

[hawks]

I agree with cook I think a Hunt Group is the only way.

 

[souphmars]

i know an answer dn will not work- i guess i will try the hunt group

 

[RikRodgers]

Yeah, Hunt Group- provided your MICS is at least 4.1.

 

[souphmars]

hunt group does not work it still goes into the mailbox of ext 221 - i figured there was no way to avoid that since it is ringing there