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I think this is similar to a problem I had. Removing and re-seating the memory card a couple of times fixed it.

Anyone here migrated from ACCPAC Discovery to GP? I'm looking at such a change at present and I would be interested in opinions from others who have gone down this route.

FWIW I have the same problem. There must be a solution else everyone using XP on the desktop wouldn't get their mapped drives.

I've had this problem. Solved it on the weekend: the boot drive (in BIOS) has to be HDD-0. I had it as HDD-1 (thinking 1 = first). As a result XP was trying to boot off a hard drive that was once a boot disk but no longer was.

What version are you using? I reverse stale cheques once or twice a year in Discovery and it works as it should: reverse in bank services, post the batch to GL, post the GL batch. Result: bank & GL balance; the vendor's balance is restored, which can then be adjusted back to the P&L.

This seems to be a hard way to find the information. Do you know the vendor? If so, couldn't you run a vendor transactions report and look through that?

To clarify: You invoice someone for $500. For reasons known only to them, they pay you $600. You clear the invoice and apply the $100 as unapplied cash, to be refunded. To make the refund you can't, as far as I can see, generate the refund payment directly in receivables. If you can, I would...

Is it possible to make payments direct from receivables, e.g. for a double payment or overpayment? At the moment this seems to need a credit note in receivables and a cheque payment in payables. Version: ACCPAC Discovery.

Printer: MFP 3300 (print/fax/scan/OCR/copy). Can't quite get it to operate correctly from the printer (scanning and OCR applications) an thought I might be better off with a USB connection, the Centronics cable possibly not being orginally intended for this level of control. Would I be better...

After upgrading to XP Pro, Discovery (V 4.1A) keeps giving me a message that it can't find find CLNWIN32.DLL. However, after displaying the message (for every report or menu) it works OK. I can get rid of problem by telling Discovery to run in Win98/ME compatibility mode, but then I can't run...

Short answer is -- can't help. But as a general comment this monthly trial balance will only ever be YTD, ie, it is account balance accumulated from the last roll over.

We have a line dedicated to ADSL except for once a fortnight when we disconnect the ADSL modem and connect a 56k modem to transmit payroll to the bank using the bank's ancient DOS Telix-like comms program which uses Kermit as the protocol. We have the in-line filter supplied by the ADSL ISP but...

We are looking at introducing electronic payments (receivables) called BPay. A modulus 10 check digit is required, which can be calculated from the customer number. Anyone done this and can explain what to do? Or got any links on it? Keep simple as we're not clued up on complex changes to forms...

My tape cleaner says it's not suitable for HP drives (I've got a Seagate). Anyway, using the approved head cleaner tape did not solve the problem of tapes that will not write/verify after only 12 months use once a fortnight. Overall I'm underwhelmed by the Travan system and wouldn't use it again.

In Discovery it appears the only way to flag a customer as 'inactive' is one customer at a time. Very tedious when you want to clear up 6 years of old customers at once. Is there a way to tick and flag customers as inactive in bulk?

Depends on the version I guess. In Discovery I merely tick the "include previously printed batches" flag.

No luck after head cleaning -- still gettting this error message on a tape that previously gave trouble. Are we discussing Travan backups here?

I get this message occasionally. Generally rebooting the server fixes it (Win 2000 apparently likes rebooting one a month or so). I have some other tapes where I suspect either the tape is worn (unlikely) or the drive heads are dirty (more likely, as I havent cleaned them for 12 months). I have...

I have a series of payment refunds to be made to clients. Hitherto we have created a new vendor in payables and done the refund from there. Is it possible to make payment direct from receivables? This would, of course, require a credit note to clear the balance created by the payment but such an...

Actually that's not quite true about XP using NTFS. XP uses FAT32 by default. NTFS is an option. The expert consensus from all the reading I've done on the subject is to stick with FAT32 unless you specifically want NTFS's advanced security features. A couple of people in other groups noted...