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  1. Norstarguru

    4 Mitel 3300's

    Thanks for all the help guys- Looks like cluster is the way to go. I will look into it snd speak to a guru about getting this up and running. norstarguru
  2. Norstarguru

    4 Mitel 3300's

    So there is an easier way to do this...well we like things difficult here...LOL.. Can you put this into the simplest of terms that I can explain to the tech on friday... Hey, I am even willing to setup some clusters up myself to test it to make sure it works before I give him the low down on...
  3. Norstarguru

    4 Mitel 3300's

    Hi Guru's, I am by trade a nortel guy, but over the next month I will be getting trained on the Mitel 3300, I am 2 days into a new project and I noticed something while working on these new Mitels that I will be administering. We have 4 locations across the country with several 100...
  4. Norstarguru

    Time Warner and sip

    Phoneguy610 if you dont mind me asking what exactly was the problem and the resolution? norstarguru
  5. Norstarguru

    Upgrading from BCM 1000

    Make sure you have someone that is a dedicated ESI Vendor with references, Have run into them up here and the Vendor goes out of business...and then you have nobody to fix the product. norstarguru
  6. Norstarguru

    Getting DID from IP?

    If I had more details I could send it off to our engineers to design a custom solution. norstarguru
  7. Norstarguru

    Upgrading from BCM 1000

    Check out Aphoneapp.com norstarguru
  8. Norstarguru

    Voice Recording Software for BCM50/IP Office 500- BASIC

    I have an all in one solution for this project that includes networking all sites, Voicemail to Email, And Archived Recorded Calls being uploaded to your servers Weekly or Monthly. No Capital Hardware purchases and would cut down on power usage. It would however require a good IT Department and...
  9. Norstarguru

    Time Warner and sip

    The bandwidth Upload Packages TWC offers are pretty week, I hope you are utilizing your own router? I had a client with TWC ($99 per month for 2MB X 768K) and 3 SIP Phones, the problem was that periodically weekly they would upload large graphics files and would knock the IP phones out...
  10. Norstarguru

    MICS 0x32 with 5.0 Software

    I would check for power issues -if it is a replacement KSU having the same problem. Check to see if they have added any new equipment on or around the same circuit as the phone system, ie. copier, microwave, Fridge. Check power at the outlet-If norstar systems fall below 117V they wig out...
  11. Norstarguru

    Polycom Soundstation 2w on CICS

    I have a CICS with 7.1 software and a Polycom wireless soundstation 2w hooked up to CICS ATA port. It use to work but the system failed and I have replaced the system and I am looking for some help on the programming in the Norstar System. There was a little card 3 years ago that told you the...
  12. Norstarguru

    Paging from one system to another via T-1 connection

    Yes ironhorse is right I have done this before but it has been some time, I have even programmed routing codes so the customer only dials a code at system a and gets a paging port in the opposite system and it seems transparent. norstarguru
  13. Norstarguru

    MICS 4.1 will not recognize 12X0 Trunk Module

    DONE SAME PROBLEM>>>> norstarguru
  14. Norstarguru

    MICS 4.1 will not recognize 12X0 Trunk Module

    I have a 0x32 MICS 4.1 with 6 port fiber plugged into slot 2- then I have 2 ls/ds cards in the main cabinet, I also have 2 station modules plugged into ports 3 and 4, then I have a 12X0 plugged into mod 8 on the fiber card, i have disabled, reenabled, replaced all hardware-ie. 6 port, 12X0...
  15. Norstarguru

    CTA 100 Question

    Too add multiple Users TSP 5 User license norstarguru
  16. Norstarguru

    CTA 100 Question

    I have a CTA 100 How do I get the ID# of the CTA 100 to activate a 5 user license keycode which I already have? norstarguru
  17. Norstarguru

    MICS ver 2.0 & PRI

    CAN not install PRI on any version without the PCMCIA card in the software. You may want to consider a CP150 with Call Center and software upgrade, Or you will have to change the PRI order to a standard T-1 norstarguru
  18. Norstarguru

    CP150 flashing LEDs - no serial output

    The call pilot did not have newer software in it and now you are you trying to downgrade the unit, what I would do if this is what you are trying to do, is short the battery in the call pilot, make sure your software card is in the back slot, "the front slot is only for upgrades" and try...
  19. Norstarguru

    Voice Mail

    Well if you have a cp you can have multiple tennants on the unit. There are two ways just as exmogger stated you can setup a seperate auto attendant for his lines (You have 4 auto attendants in a call pilot or you can give him a mailbox and assign the line to his phone only private norstarguru
  20. Norstarguru

    MICS 2.0 PRI ?????

    sold and installed over 400 copies of 4.0 never had any unstable problems...Regardless you need any software with the PCMICA Card to do PRI. And if you have a voicemail or ACD system you will need to get the version software because more than likely you will need a software upgrade on this unit...

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