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Hi I have and IPO500 when they are on a call the volume of the caller goes up and down, this is mainly affecting the DECT phones but there have been reports that this is also affecting the Music On Hold. Anybody had anything like this? We have tried changing Codecs but this has not made a...

Cheers More information in this 2 comments than 3 weeks from support companies.. Will try this tomorrow! watch this space!!

Hi Need assistance with a 5610 IP phone, I have customer who has a and IP0500v1 with 2 sites, the phone system on site 1 and the phone on site 2, the sites are linked with a LAN extension there is also IPDECT phones on site 2. When they call from the 5610 onsite 2 to a 5622 on site one the...

Hi Neil what version og hipath 3500 v6 or v7. although if your running optipoint 400 phones it is most likely to be a version 5 or 6 switch, when you load manager E on the left handside to you see at the top an IP address? if so that is the IP for the HG150 card. you can click on it, if it is...

Hi I have had this same issue with gettin names to present instead of the numbers. Create your virtual extensions as you normally would and assign the number to it, then go to call forwarding and set up the call plan you want there. now the fun part, assigne one phone override class of service...

Hi If you have access to ETAC and look for artical number 14757 it has a set upguide for manager E and the HGcard also how to set up the AP1120 on the system.

AMRiddle01 - Not sure as they are general handsets for sales staff so they always stay with the one extension Graybeard191 - thank you for that invalubale peice of advice!! tlpeter - I have compleatley removed the time profile from both extensions and user rights. I will check again!!

If only it were that simple I have 3 Base stations at that site and about 10 DECT phones, the other phones all work at this point but just these 2 don't All the bases are powered over POE as well as the system phones, everything else stays up but not these 2 phones.

Hi I have 2 3711 IP Dect phones that are constantly busy before 0900. but at 0900 they reapear in the system manager tool. I have removed user rights from them and have allowed them tobe dialed all the time. but they are still failing. Anybody had this before???

Cheers Managed t speak to a Presales Engineer in the US, have upgraded to 5.0.26 and guess what... it only bloomin worked!! Thanks for all your help... till next time Mike Out!

Hi Thanks, I found an Avaya Document advertising the fact that this would work on version 4.2 Mike

Hi Having Issues with a 1616I on an Avaya IPOffice 500 v4.2(23) phone comes up and you put the settings in and logthe phone in, after it comes up the phone reboots after 10 seconds, I have tried every version of firmware on the Avaya website and it still does it. I also have a 1608 and it works...

No Ports being blocked over the VPN it is treating it like a LAN Link.

OK, Still no joy from the phone.

HI Have changed the route from 192.168.1.37 to 192.168.1.0 and rebooted the phone and it is not working. full line is 192.168.1.0 255.255.255.0 192.168.19.253 LAN1 Is this likely to be a licence issue?? Cheers

Hi tlpeter The phone itself is on my network it is on 192.168.1.37 there is an IP route in the IPO advertising that if you want 192.168.1.37 go via 192.168.19.253 (dedicated router for doing VPNs), and on my side I have a VPN tunnel from 192.168.1.37 tothe 192.168.19.0 network, the phone can...

HI I have a 5610SW onmy desk and an extension configured on a customer site, I have a Hardware VPN between the two sites the phone can see the site as it has downloaded the firmware from the Voicemail PC. how ever the phone is displaying Discover 192.168.19.240 which is the IP address of the...

We are looking for a blackbox that will monitor the lines coming in to a phone system, it should have a Network connection so it can Email to advise if the lines drop. This will need to be connected to both ISDN30 and ISDN2 Lines. Does any body know anything that will do this??? Cheers!!