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Hey now, First, print out a Usage page. Use plain paper. Check the life left on the maintenance drawer and counter. The Drum maint. clutch may be going bad. The maint. drawer lift pins may be too worn. The heavy paper may have caused the drive belts to be streched. Loosen the tensoner, and...

!Need a little more info! Open top and lift the blue guide. check the wiper blade and look for a bit of paper in the re-feed rollers. Ensure the wiper is snapped into place correctly. Carefully! {Do this when there is paper stuck}

Run the process motor diagnostic. The loud rubbing noise is probably a loose drive belt. Adjust the tensioner.

22.50-You will have to replace the Pick roller clutch. The 15.005 error must be fixed also. Its the drum heater. Use tape to clean off the feed rollers. It might be grabbing the paper. Take off cover and look into the right side of the drum to see if the lamps light. Replace if not.

Hey Now, It is possible that the job you send is corrupt. Re-do the documents and test. Also, if you added memory recently, it could be bad, or wrong. AND.......Is this unit plugged into a,,,,,UPS? NO!NO!NO!.

Hey Now. Have you checked to see it the transfer roller is in place? Has the unit been dropped? Check the solonoid in the lower front left, may have slipped off it's notch. Is there any paper debris inside the ITB connector? It is possible the Developing PCB is out, but you would get...

If you hav'nt, remove the carousel drives toner level PCB. clean the contacts, or replace rg5-5247 Developing PCB is most likely. RG5-3811{xxg<} rG5-5180{xxH>}

Hey Now, 1}There is'nt a code for these errors. Be sure you are reading the flashes correctly. If you have a lower base, then they may be for that. Possibly paper jam. Check P\U rollers

Howdy. Check fuse in power supply. Replace power supply.

Howdy, i've been working on a few 1120's and 1220's to replace the rollers, and the ink problem is this: 1}Using a flat stick,{coffee stirrer} press the pins in the carriage while using air can. You can use a dragging motion on the pins a couple of times. This helped the unit to even...

Im sure you have found out the trouble by now, but try swapping the jet direct card.

Howdy, I know this is an old post, but I'll say this: Caveate Emptor! Look, the cheapest inkjet unit is worth using it to death, toss, and buy another! They come with new ink!

Howdy, I realize that this is an old post, but listen up! Use MARTIN YALE ROLLER CLEANER! It costs, but it's worth it.

Howdy, Press and hold select and return buttons at power up. after one beep,hit Go once. Scroll to Reset Maint. Ct. Press select once. Press select once more, clears to 0's.

Howdy, Take a look at the rubber vacuum line to see if it is split, or not slid on to the c\w\p pipe all the way. It is perhaps the c\w\p itself has the problem. Replace it. Check the belts on both sides to see if the belt-connectors have loosened. You can hold them and squeeze tighter a...

Howdy, your transfer roller may be too dirty, and not holding a charge across it. Take it out and blow it off, or if you have a new ITB it comes with one. If only the black is the problem, it's not likely the H\V unit. Check the transfer roller contacts for toner spilled.

Pull the NIC and re-set the NVRAM. Try new memory, but its possible that the power supply is going bad.

Howdy, first, turn off unit and unplug the cord. Now, take out the NIC, and restart the unit. Print test page if you get a printed page, replace the NIC. If not it, then swap the ITB drawer with another unit, and the ITB also. Let us know.

Drum positioning error. Y-axis encoder or drum cluch. You could try NVRAM reset in service diag. mode Go to service tools menu press\hold cancel, then press scroll down button. this is a hidden menu.

Power control board fuse defective. Replace board.If diags prove no movement on the X-axis.