Greetings!
I had someone pull four heavy stock pages out of our printer after they got sucked up together and jammed, and now am receiving this error code: 22,500.00. Can anyone help? I did find a large paper under the roller in the exit tray, but that hasn't cleared out the error. The screen indicates Paper Jam in the Front Cover, and I've taken as much of the machine apart as I can manage right now, and can't find a corner or paper piece anywhere. I've tried rolling a heavy stock page back and forth, trying to dislodge the piece of paper (if there is any). Anyone have any other suggestions? I'm at a loss right now.
Thanks!
Steven
I had someone pull four heavy stock pages out of our printer after they got sucked up together and jammed, and now am receiving this error code: 22,500.00. Can anyone help? I did find a large paper under the roller in the exit tray, but that hasn't cleared out the error. The screen indicates Paper Jam in the Front Cover, and I've taken as much of the machine apart as I can manage right now, and can't find a corner or paper piece anywhere. I've tried rolling a heavy stock page back and forth, trying to dislodge the piece of paper (if there is any). Anyone have any other suggestions? I'm at a loss right now.
Thanks!
Steven