HP Color Laserjet 4550N 1

[kkarhimm]

Our printer will only print blank pages. The only error message we had was that the black toner was low. We changed the toner and the printer continues to print only blank sheets. Any ideas on where I should start.

 

[Smaug1Tech]

Howdy, first, turn off unit and unplug the cord.
Now, take out the NIC, and restart the unit. Print test page
if you get a printed page, replace the NIC. If not it, then swap the ITB drawer with another unit, and the ITB also.
Let us know.

 

[hpwizzard]

This might be caused by a faulty ITB (transfer belt) and is a KNOWN issue by HP. If the printer starts making blank pages even when trying to print a config page and continues untill it´s out of paper, then it´s most certainly a defect ITB. There is a servicenote on this. Contact your local HP support and tell them about the problem and mention the servicenote as well (C7086A-04) They are then supposed to send you a new one for FREE !

 

[kkarhimm]

That did the trick! Thank You!