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I have an ASA 5510 currently configured for IPSec VPN using the Cisco VPN client software. Everything works as expected. Recently I have been asked to connect a small remote site which has a Cisco 861 router. I want to use the the 861 as an Easy VPN client and my ASA as the Easy VPN server...

I have setup RBS which is working correctly and am trying to get the Maintainer.exe garbage collection setup so that when a user deletes a file from SharePoint the file gets purged from the RBS blob store. I have followed directions on the Technet site but when I run the...

I went ahead and removed all the codes with the CallPilot turned off. After turning it back on everything is working as expected so the tech was correct.

The information provided by cook1082 worked, thank you.

I had a working CallPilot 150 for many years with a Norstar Phone system. It recently failed and after purchasing a replacement and reconfiguring it, I noticed it would randomly stop working. A tech said that I need to turn it off and use the xftest feature to remove every single code and then...

I have a Callpilot 150 Basic Call center and am setting up a skillset. When I do this a mailbox is automatically created with the CDN I assigned to the skillset. I don't understand how to initialize the mailbox because it is not attached to a phone. Is there a way I can remotely do this or is...

dberg35, The link you provided is for RDP 6.0, but 6.1 is needed for TS Web access (sometimes called RemoteApp). Some of the documentation I have come across suggests that MS hasn't released RDP6.1 for 64 bit platforms. I am need of a workaround or a way to install the version found in...

I am getting event codes 820 and 263 in my Sys test log. Users are experiencing dropped calls at random times. In the manual I read that 820 means line driver problem and 263 means handshake which occurs between KSU line and the network when a line is released was not properly completed. The...

I had been keeping logs and it points to the lines connected to the Wescom dualine devices. Telecom company is going to look into it.

In order to open TS Web Access pages you need to have Remote Desktop 6.1 installed. The problem is MS never released a version for Windows 2003 64 bit. I have successfully installed RDP 6.1 on 2003 32 bit by changing the compatibility mode on the installer to XP. But this workaround doesn't...

I have a Norstar MICS system and people have been reporting they hear a clicking noise and then their call gets dropped. It only seems to happen when people are using an outside line. I have 10 analog lines and 6 DID lines coming in from the CO. We recently moved locations and four of the...

Fireeater, that solved the problem, thank for your help and kindness.

Fireeater, if I do that will I just have to change the assigned line? Can you send me some basic instructions for the best way to do this. Thanks,

There are a lot of line pools but I never used any other then PRI-A on my other phones. If I press next I see PRI-B, PRI-C and so on. Under System Programming PRI-A is the only one that has an access code, which is 9. There has to be a simple programming change to make this work. I am just...

Fireeater, I am not sure what you mean by the above comment. All of my other phones use PRI-A N as their LinePool (Under Terminal&Sets > Line Access > LinePool access. Every other phone can dial 9 to get to an outside line unless this is restricted by a filter.

It is allowed access to PRI-A. I have tried Y and N, but I still get Denied in Admin.

I have one phone that can't dial an outside line. When I select 9 I get "Denied in Admin". the restriction filter is set for 02. I read through some of the other Tek-Tips on this subject but I still have this issue. I am sure I am missing something so any help would be appreciated. The...

I know this may be a long-shot but I just recently moved my organization's telephone system, it is a Norstar MICS system. Overall the move went pretty good except for one nagging issue Some of my users report they hear a fax machine sound while calling outside lines, this only seems to happen...

The phone system is a Nortel Norstar MICS with system version 7.0. The main MICS has 2 DS cards and the Fiber Trunk Module (12x0) has 2 DID cards and 1 DS card. What I am trying to determine is when I look at the two 66 blocks where the pairs from the telephone company are punched down what...

A few questions about DID (direct inward dialing)... Is there a way to determine which telephone number is assigned to incoming DID lines from the CO? I can see on the 66 block where each pair is coming into the block and I have 16 pairs. I am trying to determine what actual telephone number...