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Yes! and this training is like in the army! I must thank all the community that supports Zebras like me! and I'm sure that I will support some new ones here. I promise to NOT make the question when R6.0 will be finally released to the final customer. happily there's a customer who bougth a 25...

==== UF - its a long and interesing thread ==== After having inititated the discussion I would like to point I tried the customer wait while R 5 and new prices scheme get stable. meanwhile the customer has chosen another provider. ;-( Anyway I have another case a little smaller, but questions...

After pursuing the truth looking to the pure CDR files. There are some unusual patterns like these: There are calls from one number with duration of 559 mins, which is indeed the maximum duration recordable by the system (9 hours, 59 mins) That shows that the call was more than 10 hours long...

Hello Again I am very thankful with your gladly answers and impressed of AvayaTier3 experience (that's a life) I'm trying your techniques and would like to show you some weird things found until now for the more-than-3-hours calls founded in the billing software, they are not registered a a...

Questions about definity 83xx and CDR processing software Hello boys I was checking today a definity system 8xxx (dated 2004) the people report that many calls are being held over the reasonable time, for example calls of more than 4 hours. Are being shown in the CDR processing software...

Yes it's the same, kind of phony sound quality. I am a fan of putting the hold music in the box rather than using another sound device. format: wav quality sampling frequency: 8000 Hz or 8Khz resolution: 16 bits channels: mono we used soundtracks of about 30 seconds long and looped it, the...

Your response has been very greater than I expected Now I am very alarmed by the rejecting to the use of softphone in contact center and also rejecting vmpro as a 100% recording solution. The discussion is moving fastly to sip providers – think we may make a new thread with that...

found this at the devconnect site... This section describes each of the TAPI 2.x functions supported by the IP Office TAPI driver. http://marketingtools.avaya.com/knowledgebase/ipoffice/mergedProjects/ctitapilink/tapifunctions.htm And like X-files quote "We're both looking for answers" (July...

Good idea to put the direct link to 5.0 now, isnt it? (July of 2009 )(after six months of sleep ZebrAYA is back) [Always Close your threads for avoiding other people to entangle]

Avaya strenghts and weaknesses in contact centers with 100% recording Hello again people We have an interesting request from a financial company that needs an outbound contact center. They want to record 100% of calls and as you may know VMpro will do that at best cost/benefit relationship...

our Avaya team leader says that we can do it (and many other things) with just single routines programmed via tapi. is it true? or is he just avoiding giving us good providers. Avaya IPO sells its CCC compact contact center solution and doubtless its designed to be a inbound call center. but...

Well boys, I think that I got news regarding logistics the structure in our country changed from a local wholesale provider to two companies namely Tallard Technologies and Anixter. (July of 2009 )(after six months of sleep ZebrAYA is back) [Always Close your threads for avoiding other people...

true to be told our delivery system is very inefficient, we must wait for every order from 30 to 45 calendar days, except for licenses, but thats been treated on other thread ;) (July of 2009 )(after six months of sleep ZebrAYA is back) [Always Close your threads for avoiding other people to...

VirtueMart is an excellent plugin for e-commerce on joomla I am testing it with some few electronic payment methods would like to know if ALERTPAY is supported? (July of 2009 )(after six months of sleep ZebrAYA is back) [Always Close your threads for avoiding other people to entangle]

Thank you boys, at last according to onkman's knife the most appropriate solution was the easiest solution. buying from the dealer (even, it was on stock!) (July of 2009 )(after six months of sleep ZebrAYA is back) [Always Close your threads for avoiding other people to entangle]

Alter reading this thread (very fresh) and this other thread940-836311 (very old) and to add more flame to this discussion I tell you a tale. About two months ago I was with an Avaya (in-house) sales director for our region. I mentioned him something about the MSCRM and IP Office integration...

with dongle I am referring to the smart card feature key. I will try the usual path, but from de wholesale dealer (July of 2009 )(after six months of sleep ZebrAYA is back) [Always Close your threads for avoiding other people to entangle]

not to feed your ego, but haven't you nominated to guiness record? I think that even Avaya is not aware of such a BIG mesh... (July of 2009 )(after six months of sleep ZebrAYA is back) [Always Close your threads for avoiding other people to entangle]

After a flood in a company's branch office, several telecommunication devices were treated as loss, and covered by an insurance company. An IPO 500 in the config of 8x30 was part of that devices and ended in a bargain store, we got it as deal for our lab, but not a surprise it has not the...

Thanks for all your posts, products and companies suggested are good. curiously I found a really mini gateway in a forum of discussion of wifi public access points. check this http://www.i4-wifi.com/index.php?p=productsMore&iProduct=167&sName=soundwin-v100-gsm-voip-ata-gateway (July of 2009...