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I'm having trouble understanding exactly what this FROM statement is doing. It's joining 'Tickets' with dfs where StoreID and EODID are the same, but it seems to be redundant with the Inner and Left joins? What are their separate purposes? FROM [DB].[dbo].[Tickets] AS t INNER JOIN...

Hi, I'm looking for recommendations for 3rd party integrations for enterprise reporting, preferably in the cloud. We currently have 2 Aloha locations and 27 SpeedLine locations. We want to merge the reporting from these two POS. Thanks, David MIS/IT Director

You can create a Manhattan mod that is 'hidden' for all menu items except Jack. This lets you price the item relevent to Jack. Same goes for all other liquors. It is more work but may be worth it in the end.

Go to the POS Configurator and highlight the the house charge tender. At the top is an icon called, copy record. Click it. Then click on the icon called paste record. Now rename the new tender. I'm trying to see if using copy/paste record will create a new tender that will now show up in TA drop...

Electronic journal is fine. David Jenulis www.ncbpinc.com

I would create separate keys to print a local order chit, the customer receipt already prints locally. David Jenulis www.ncbpinc.com

Under what conditions is the prompt being used? David Jenulis www.ncbpinc.com

Have you set up the time periods in the configurator? There is a section specifically for this. David Jenulis www.ncbpinc.com

Yes. The .bmp file must be small ~10kb and placed in the correct folder. (Bitmaps) Then a line in the check header must be added to reference the file ~~[file name and ext] David Jenulis www.ncbpinc.com

Side note: Is it moral to expire gift cards? Most states have made this illegal for good reason, thus Micros has not enhanced this feature. Do not allow reloads on existing cards, reissue a new card with the new balance. The process to auth a card can be handled with new Media keys setup and...

macros are set up in the configurator David Jenulis www.ncbpinc.com

I would look into upgrading the memory size of the terminals and verify you have power conditioners on the terminals. Lock ups is usually either a memory issue or power issue. David Jenulis www.ncbpinc.com

RES 3700 is using a printer driver made available on Win10. Apparently, the driver on Win10 is not able to handle this. Try to update or rollback your printer driver to see if you can find one that works, otherwise wait for a new driver from the manufacturer. David Jenulis www.ncbpinc.com

No one is going to share this. The file is encrypted specifically to prevent anyone else from editing it. David Jenulis www.ncbpinc.com

They can use the Void key to ring a negative item without having a positive rung first. This will give a negative sales without a corresponding positive. This should be prevented in employee class privileges. David Jenulis www.ncbpinc.com

No, but pdf of checks can be saved and searched. David Jenulis www.ncbpinc.com

Flash the CF card. David Jenulis www.ncbpinc.com

First Data can provide the software. David Jenulis www.ncbpinc.com

Add the file name to the check header with the format. The file must be less than 10kb and black and white. ~~[file name].bmp David Jenulis www.ncbpinc.com

Either way will require management to audit shifts. I would keep it the same and just put in procedures to address any issues. Plus, credit cards batch at EOD and you don't want to move that forward, deposits will be delayed. David Jenulis www.ncbpinc.com