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hi , First of all i hope CMS itself is working , Core dump is similair to blue screen. Not good .. first of all check if CMS is collecting data and everything else is okay second - what type of wallboards do you have are they fed directly from CMS or via an intermidiate server cheers

Hi , a few questions in return - What is the operating system - You need to use V12 CMS supervisor version 11 FN is not compatible as 12 is a complete new release.. that it might work is maybe luck you really need 12 hope that helps

Hi , ASA / DSA is a nice to have software.. Procomm is just as good, maybe better actually as your are a beginner and need to get to grips with it all . To figure out what PBX you have you can use these commands List con all ( list configuration all ) disp sys cust ( display customer...

Hi , quick one, are the passwords on the system backup page the FTP option , saved as clear text or encrypted.. the reason i'm asking is that IT security will be very nasty if it is clear text..

Hi , your question is one that will remain unanswered i guess , you will always have a group that will claim AVAYA is the bees knees and a group that will claim Cisco is the Bees knees. In the Callcenter arena (ACD) Avaya would have the upperhand( more experience compared to Cisco )On...

Hi all, we're trying to roll-out the CMS Centervue using Microsoft SMS. Facts: CMS Centervue V11 FM Win2k , Local users are locked down no admin rights Constraints :Users cannot be local admin !!Security & IT Requirement!! My question is there anyone out there with this experience ? if so...

Hi Bob, A few things you might try , it certainly has to do with the cache file in the cache directory. We had some weird experience as rolling it out to 50 pc's and 4 of them not working.. for the moment try this use CMS centervue release FM instead of FN. If your users are local admin...

Hi all , Can anyone help me, Our customer is not really happy having to use FTP for the backup of the S8300. I Told them this is the way to do it, to help my case i need some more facts - what are the average file sizes of the backup files - Are login id's and passwords forthe FTP server...

Hi , Get a big electro magnet simple but effective, otherwise check the fine print of the agreement if it states that you need to send it with the drives. Only format C is not sufficient.

Thanks , Email it is then , any Idea about the file sizes .. Cheers D.

Hi , Customer of ours is asking for a backup solution other than FTP ( as the customer deems it unsecure / unpractical / ...). Can we use a DLT tape, drag the files to an normal ;o} file server on which we can stick a DLT drive Cheers

Hi , I've seen the solutions for the <429> error on the forum, my question is if we're on version FN instead of FM.. There main problem is that the Pc's are security super tight, so tight that local admin is out of th question. power user is not an option either.. but we need cms...

Hi , try this clear amw all "extension" in asa that will reset the signalling. if else is configured as it should the light will come on Cheers

Hi , the solution above will work but will leave you open to fraud.. trunk to trunk transfer is not advisable regards Dennis

Hi , Presume we're talking outbound ? id so check your with your carrier as it might be a problem in their exchange. if it is inbound add the ring back line to your vector as posted earlier that will solve it , regards

Hi all , G700 CM 2.1 Abreviated dialling has a ~P for Pause and ~w for Wait, pause is obvious it will pause , W value how do you use that is waiting for response ? please help as the avaya documentation is always full of undocumented features regards

Thank you all .. was on the avaya site already.. guess we have to use the help function Cheers D.

Hi all , I'm looking for localized CMS centervue manuals in Norwegian Finnish German Can any one point me in the right direction cheers

Hi , Small tip.. Sun Tape drives are in fact rebadged HP drives, If your stuck you can swap them with HP drives

Hi, this might be a quickie for some but I'm stuck configuration : Solaris Server, two nics. One (a) nic to the "open" LAN the other Nic (B) functioning as an interconnect to another system. Problem: We need to add a secondary IP address to Nic A, currently the ip Address is ( 3.138.XX.XX with...