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Upon boot up, press and hold 1, 4 and 9 at the same time. You can them switch the phone profile between open SIP and Skype.

Server Edition R11.0.4.3.0 build 3, J169 and J179 telephones, SIP for outbound, PRI for inbound on expansion IP500v2. When a use has twinning on, it works as it should. A call comes in and rings on both desk phone and mobile. However, when a user is on a call on the deskphone, and wants to...

I have a client that i need to upgrade to newest R11. They have many users with the old Softphone out there. I was hoping Softphone will still work to "bridge the gap" until I can get the users migrated to Communicator or Equinox. Thanks for your responses.

Have you tried swapping out the Combo card?

...Server 2016. 2 Combo Card, 2 DS8, DS16-B2. Mix of 9508 and 9504. On the 9504s ONLY, when setting up voicemail for the first time, dialing *17, after you enter the extension number and then pound for the password, when entering the new password, it never accepts anything. You only hear...

Has anyone upgraded a IP500v2 to R10.1 SP2 and have issues with 54xx phones not working properly? We've had 2 different phone systems that when we upgraded, the 54xx phones updated their firmware to R6. However, all of the programmable buttons do not work after the upgrade. You can get dial...

Yes, I gave full access to the Avaya, IP Office, VM, folders. Even down to the VoicemailPro.exe.

Thanks for the insights. I've played around with the permissions a bit, but still cannot fully launch the client. Now, as soon as try to launch, I get a Voicemail Pro Client error window that says "Voicemail Pro Client has stopped working." Even when I Run as Administrator. Still works fine...

Hello all. I recently upgraded to R9.1.12. I can open VM Pro client with no issues from the Administrator account on the windows server. VM pro Service is running as a Local system account. Any other Windows users, although they are administrators, cannot launch VM Pro client. You get an...

I have 2 IP500v2, R9.0.11, one as primary and one in colo data center as backup w/ backup trunking. The building where primary is, power is out for a while. IP phones failed over OK, backup voicemail failed over OK. They have Teleworker licenses so their users can work from off site over a...

Did you add 1101 as an H323 extension in your Extensions list?

No licensing on this SD card.

I'm replacing an old Partner system with an IPO. One of my buildings currently has the Partner system with the AT&T PagePac 6 Plus. Page port from Partner connects to PagePac and it has 3 zones. Currently works perfectly fine. I do not have an IP500 at this site, only IP phones (9608G)...

Search Licencekey Search For serial number/feature key ID/system identification 1312673407 * Serial Number/ Feature Key Id Certificate Sales Item Order Qty Licence Key Name CPU Location Key Qty Licence Key Expiry Date Item Description 1312673407 171987 1 ECONSOLE ECONSOLE...

Thanks all! Changing to Websocket did the trick!!

Thanks all! I will give the websocket setup a go and report back.

Yes, i can ping site to site. Routes are in place. I can even place calls site to site. Just need the short code in place at Site B. SCN discovery shows black line as if all is well.

See screen shot of both SCN Network Status in Monitor. A can see B, B can't see A.

Site A extn range 12XX Site B extn range 36XX Line groups all unique. even the PRIs line ID at each site are different. Definitely in SCN mode on both. I've also delete and rebuilt the IP Office lines and rebooted numerous times. Exactly, it seems as if its set up like an H323 line, but...

2 sites, both IP500v2, R9.1.9, 9608 sets. Valid Voice Networking license in each. SCN only seems to be somewhat working ONE WAY. Both sites have programmed an IP Office Line, Proprietary, SCN, unique Line group ID. Site A was installed first with VM Pro. We then added Site B and then needed...