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I'm running a R5.1 Intuity with an S8700 R11. Linked via IP trunks running H.323 are 4 IP Offices that are enabled for Audix voicemail. The problem is that, while there is integration for the IP Offices (call and terminate in correct mailbox, hearing subscriber greeting), message waiting lamps...

I've got multiple IP Office locations getting their voicemail services from an Intuity Audix off an S8700. The problem is with integration -- most of the IP Offices integrate successfully (playing the personal greeting), others get the "Welcome to Audix" prompt. One of the possibilities we've...

Clever! Thanks for the clarification. I'll try that! Phonia Telecom Goddess

Thanks, all for your responses! On jimeec's posting, I think this will put me on the right track, but please clarify -- I haven't used LD 36 before, and in fact it isn't even listed in my software input/output guide. What I think I'm seeing is this: LD 36 REQ: CALL 3 0 0 1 Have I got this...

Is there some way to place a direct trunk access button on a 2616? Here's what I'm trying to do: My customer has long since disconnected a bunch of analog trunks, but the trunks were never removed from the PBX, and periodically they hit "dead air" trunks and have to retry their call...

No, not yet. Still working...ugh Phonia Telecom Goddess

All part of the friendly service! ;) Phonia Telecom Goddess

How about allowing him TTI access and disassociate his phone with his port? Phonia Telecom Goddess

Here, try this link to the site instead: http://tinyurl.com/7qdm or to the pdf itself: http://tinyurl.com/7qdi (gotta loooooove those tinyurls... Phonia Telecom Goddess

Yeah, the directory only works for extensions in the local PBX. Phonia Telecom Goddess

I've never had a problem with the asterisk (*) hiding directory entries before -- I'm just feeling like there's some kind of bug somewhere in the software, hence the failure in finding all the "beginning with ABC entries" when hitting "2." As a side note, apparently the...

Good idea. I'll take a look. Phonia Telecom Goddess

Well, I think it's a great feature and I worked hard to ensure that all of this data was updated...why this is failing stymies me. Phonia Telecom Goddess

Recently there was a discussion of ASA where a patch upgrade to 1.12 was provided. Does anyone know what happened to that discussion? Phonia Telecom Goddess

That was my first step -- export the stations, then import the changes. I also tried manually changing the listings. No go thus far. Phonia Telecom Goddess

Gotcha. Once I figure out whether these should come in as "public network" or "other" I'll probably be in good shape. Thanks for the feedback, all! Phonia Telecom Goddess

Nope, believe me I've been doing this on many PBXs for several years, and I've never seen this. I imported using ASA using the following standard practices -- for people: LAST, FIRST or conference rooms: CONF RM, LARGE And standard for non-people (modems, faxes, etc.): *MODEM, INTUITY (*...

Okay, here's a stumper on my G3i R10. Any idea why my directory seems to bypass 90% of the extensions? For instance, when I hit "dir" and type in "8 6 5" (for TOL) I can't find TOLHURST, MARK? Instead I can get LITERALLY anything from T to Z and names that I don't even see...

If only it were DIDs that were the issue! These are CO trunks being disco'd and routed (like DIDs) to the PRI. I think this will work, though, and your explanation worked much like I thought this would work. I'll let you know how it works out, and thanks for the feedback! Phonia Telecom Goddess

No, the problem is that I've got 1XXX and 8XXX numbers that are going to be sent over the PRI and I've got to come up with some way to convert those digits to others that will work in the dial plan (2XXX-6XXX; 1 and 8 conflict with dacs and facs). Hence, I'm looking at "incoming call...