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  1. OrangeMonkey

    Reports Builder Novice

    I am trying to modify a report (Registration Card) in Opera (Micros) Property Management System. I can get the report up in Reports Builder and some of the text is clickable and I could change it but the text area that I want to change does not respond to a mouse ckick. I don't understand why...
  2. OrangeMonkey

    No Dial Tone or Ring to Outside Calls but system is otherwise working

    PERRYPJ, Thanks for confirming my diagnosis. I will keep the spare card handy.
  3. OrangeMonkey

    No Dial Tone or Ring to Outside Calls but system is otherwise working

    I have a Nortel Meridian I option 11C switch. When I checked the system this morning, I found the CONF/TDS lights lit red. This is a NT8D17FA - Rise 04 card. The ENB/DIS switch was in the ENB position. After I power cycled the system the lights were off and the system appeared stable and...
  4. OrangeMonkey

    No Dial Tone or Ring to Outside Calls but system is otherwise working

    I have a Nortel Meridian 1 switch. We have analog and digital sets. Last week I had a situation where there was NO DIAL TONE on any of the phones. Outside callers receive NO RING FEEDBACK when calling. All else seems to be working. I can dial out with no problem. Incoming calls do cause our...
  5. OrangeMonkey

    M2616 handset volume drops out

    Hey guys... I wanted to share the conclusion of this thread. You have to understand that the phone and it's location get a lot of use and abuse. I must have replaced the 25' handset cord at least 10 times over the 12 years or so we have had the system. This is the first time a faulty handset...
  6. OrangeMonkey

    M2616 handset volume drops out

    I would fear a hard drive crash myself. I also have to reset the alarm and enable the Voicemail to get it working. This is basically a ticking time bomb.
  7. OrangeMonkey

    M2616 handset volume drops out

    Hey let's all get along... I'll try the reseating tomorrow and let you know. Also would a power cycle on the shelf or switch have any effect on our current problem? If these cards are not faulty where would I look next. Are there other cards or components I can look at? I will look at the...
  8. OrangeMonkey

    M2616 handset volume drops out

    Nessman, Thank you for your patience. I have made some more progress. I have determined that during my effort to solve my problem I have connected to both digital cards with the same results. One card is 4-0-2 and the other one is 4-1-3. I only have 2 free TNs on the first card and 5 free TNs...
  9. OrangeMonkey

    M2616 handset volume drops out

    Thanks, Nessman, I have discovered more phones with same issue. I am now looking to determine which cards may be at fault. I have one NT8D02EB Rise 03 on shelf 0 and one NT8D02EA Rise 04 on shelf 1. When shopping for cards do I need an exact match for the last two letters (EA, EB) and Rise...
  10. OrangeMonkey

    M2616 handset volume drops out

    Thanks Nessman, Finally a response that makes sense. You could be right. Is there a way to id that capacitor and replace it? As I said I have switched phones but both are from the same purchase made in the 90's. No other phones have been reported to have this problem but this location is at the...
  11. OrangeMonkey

    M2616 handset volume drops out

    Thanks GHTROUT, Sorry if I used the wrong terminology in my original post. I have not changed any cards in the switch. I don't have any spares. I do believe I have changed the TN. I moved the connection point at the switch. I am beginning to suspect the handsets I have tried. I have no new ones...
  12. OrangeMonkey

    M2616 handset volume drops out

    I have a Nortel digital 2616 set that is driving me bonkers. I have literally changed everything including the phone itself, wiring, and terminal block. The issue is the handset earpiece volume. One second its fine the next I can bearly hear with the volume set to max. Sometimes it will start...
  13. OrangeMonkey

    2616 handset volume drops out

    Sorry I posted in the wrong forum. If you had read my post you would have noticed that I did what you suggest. I will post in the right forum and see what kind of help I get there.
  14. OrangeMonkey

    2616 handset volume drops out

    I have a Nortel digital 2616 set that is driving me bonkers. I have literally changed everything including the phone itself, wiring, and terminal block. The issue is the handset earpiece volume. One second its fine the next I can bearly hear with the volume set to max. Sometimes it will start...
  15. OrangeMonkey

    Google - Oops! This link appears to be broken

    I have been trying to figure out what is going on with the folks who are getting this error from Google. I have searched all over the internet (using Google naturally) and I see alot of discussions but I'll be darned if I see any that actually say why this is occurring. And I don't mean DA! the...
  16. OrangeMonkey

    Micros 9700 UWS4 Button Feedback

    Hello, I have a total of 6 Workstation 4 terminals. 5 of them were bought at the same time and then we bought the 6th one. The older terminals will darken the buttons as you touch them but number 6 gives very little if any visual feedback. Is there a way to adjust the timing of number 6 so a...
  17. OrangeMonkey

    What PRI protocols do I specify to new 800 provider?

    Thanks to everyone who participated in this discussion.
  18. OrangeMonkey

    What PRI protocols do I specify to new 800 provider?

    Reusser, You da man!!!! All channels are now showing IDLE DID 3VCE (or BUSY) Way to go. Thanks Is it OK to leave this disabled?
  19. OrangeMonkey

    What PRI protocols do I specify to new 800 provider?

    GHTROUT, I believe my issue has been resolved. As most of the great members that responded believed it was the provider and more precisely the 800 company that had to make a coding change in their call data. The secondary issue with the FE MBSY channels appears to be a normal state of affairs...

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