No Dial Tone or Ring to Outside Calls but system is otherwise working

[OrangeMonkey]

I have a Nortel Meridian 1 switch. We have analog and digital sets. Last week I had a situation where there was NO DIAL TONE on any of the phones. Outside callers receive NO RING FEEDBACK when calling. All else seems to be working. I can dial out with no problem. Incoming calls do cause our phones to ring and we can answer. At that time I powered down the entire system and brought it back up. This appeared to fix whatever was wrong.

Today I have received the same report. Which card(s) would be the likely candidate for this type of situation?

Thanks for your continued support.

 

[SL1M1]

What type of switch and that release, is it IGS or FIJI (InterGroupNetwork) you could check you PerSig/DigiToneReceivers packs and do you see any Alarms as a reference ?

Cheers!!

 

[OrangeMonkey]

I have a Nortel Meridian I option 11C switch. When I checked the system this morning, I found the CONF/TDS lights lit red. This is a NT8D17FA - Rise 04 card. The ENB/DIS switch was in the ENB position. After I power cycled the system the lights were off and the system appeared stable and operating. I do have a backup card which I will install the next time this occurs.

 

[PERRYPJ]

That is where all that comes from ring back, dial tone, busy tone

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[OrangeMonkey]

PERRYPJ,

Thanks for confirming my diagnosis. I will keep the spare card handy.