OrangeMonkey
IS-IT--Management
I have a Nortel digital 2616 set that is driving me bonkers. I have literally changed everything including the phone itself, wiring, and terminal block. The issue is the handset earpiece volume. One second its fine the next I can bearly hear with the volume set to max. Sometimes it will start working by unplugging for a few seconds. Obviously after changing all related components I suspect the switch. This phone had been working for years with the same programming without this issue. No other phones have been reported with the same problem. This set does have the handsfree feature where it adjusts its speaker volume but this is the earpiece. I have noticed if I blow into the mouthpiece the earpiece volume drops momentarily. This is consistant with the rest of our phones. Its just that this one does not come back. Any help will be appreciated.