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I used a Sage T1 tester rather than a T-berd. I can verify every thing matched at that level. When we changed the format to D4/AMI the carrier and I both did it at the exact same time (or it wouldn't have worked at all). Together we went over and over the conf on both our ends and we never...

Update: We found that by changing the T1 format from ESF/B8ZS to D4/AMI the problem goes away. I'm still only guessing as to why. I can only surmise that we were getting some type of false frame or something. Dry Aquaman. www.mitelforums.com

trvlr1, This are PLARs or Ring downs. No digits are being sent at all. SYQUEST, Thank you for your reply. You may easily be speaking over my head but I'll do my best here. The DS1s do not go directly to another PBX. They feed back to the carrier which breaks out the DS0s and routes them to...

Hi, Thank you for the response. You are correct about it being a trading business. The PBX is a Mitel. Anything related to the ringdown exist in my PBX if I understand your question. Access is always programmed the same way - via ARS. Each trunk is in it's own trunk group. Sometimes the...

I have a problem I've never stumbled into before. I have a handful of sites doing this. All with the same carrier, same brand of PBX. ESF/T1 B8ZS 24 channels of PLAR. E&M All PLARS will break out to different locations on the far end via the carrier and connect via T1 to multiple different...

I'm research a problem. I'll start by saying I'm not a Cisco enginner, I'm a PBX engineer. I do not have access to complete show runs, I've only been given snippets. Here is the issue: Our PBX is connected to two different routers (3925 & 3945) via T1s programmed ESF B8ZS, E&M Immediate Start...

One of the things I forgot to mention, since it's Mitel based, the same platform that manages the turrets can be the same one that runs the office phones. Certified QSIG and SIP compliant with Avaya, it can also be used as an add on solution in Avaya environments as well as Cisco Call Manager...

Obviously not a real busy forum here but I just wanted to mention the Mitel solution as supported by Wesley Clover Solutions. Their IP turret has proven to be a solution has shown itself to be a solid performer including resiliency. In an earlier thread it was mentioned that they did not have a...

It sounds as if it's happening to more than one phone. If one of the phones happens to have keys on it that are in a hunt group then it could also be that the VM is lighting a lamp for the hunt group and the phone with the lamp is the 1st one involved. Although in your case is sounds like the VM...

I've seen an issue where it was the phones. 5220 sets. Replaced with 53xx phones and no more problems. Dry Aquaman www.university-music-on-hold.com

If you want all phones to go to a single mailbox because everyone got fired, then here's how you to it. Create a phantom ACD Agent. Create a Phantom ACD group. Create a Phantom ACD Path. Interflow the path to VM after 1 second. Be sure you can camp on the group even if no one is logged in...

There are a few Viking devices that may get you closer. I'm thinking a re-purposed door opener connected to a door bell button. Press the button, the Viking rings down your ring group. Dry Aquaman www.university-music-on-hold.com

The patch and the how-to is also here: www.mitelforums.com/forum/index.php/topic,3050.0.html Dry Aquaman www.university-music-on-hold.com

Are we still talking about SX2000 hard disk here as the thread title suggest? Dry Aquaman www.university-music-on-hold.com

I've had a similar issue on a couple of sites. When I change the route type from "IP/Xnet" to "Direct IP" then suddenly everything works like PFM. These trunks worked after the upgrade and then no longer do. No clue why. Reboots do not help. Try change the route to use "Direct IP". Dry...

Check your RADS. I'll bet they're in DND. Dry Aquaman www.university-music-on-hold.com

How many trunks do you have? Is it possible that the cause is you do not have enough trunks to take a call in and send it back out externally? One call will use 2 trunks in that case. Dry Aquaman www.university-music-on-hold.com

Maybe..... A non-ACD agent might be able to have a personal ring group with a hand off key. When ready to leave the msg, press hand off key that rings an external recording device. The device answers, plays msg and hangs up. Don't program it as a RAD and it should work. Maybe.... Just...

We've used a Viking PA2A with great success before. It's basically a page horn. You connect it to your existing analog ports. It's work great for us in loud environments before. Dry Aquaman www.university-music-on-hold.com

B2E is a new term for me. What's that stand for? Dry Aquaman www.university-music-on-hold.com