Look in system monitor…see if the error shows there.
Maybe all ip licence used up…
Maybe ip address used up and no more can be released. Reboot clears them.
You can use the ICR..incoming call route..
In there you can set time profiles to go to different groups or Auto Attentants.
So when the call comes in it looks at the ICR and checks to see it a time profile is set and routes the call accordingly.
you need to create multiple time profiles (1...
Have a look at this for some help.
You can gleam some info from this
https://ipofficeassistance.com/set-up-delayed-ringing-to-embedded-voicemail/
Ohh..after posting I realised you sorted it 🤦♂️
So you have proved the system is sending out dhcp and phone works.
Did you try to reconnect the phone back to the Cisco switch after it received the new settings to see if it reconnects.
Look at the settings of the phone and see what info it has now picked up
Also you stated the ipo dhcp is...
What I am trying to understand is the second switch for ip phones only or are they across all switches.
It sounds as though the second lanport (wan2) of the ipo is the connection for the phones
So you need to set the laptop to the phone ip range 10.253.. then ping the ipo on this range.
It...
Well assuming the second switch is just for IPPhones only you should be able to connect a laptop to this switch and see if you can get dhcp from it.
If not then set your laptop to a static address in the same range as the ip phones.
You should at least get access to the ipo..on 10.253 range
I...
So how are the phones getting dhcp address.
From your dhcp server
Or from the Ip office phone system DHCP.
Is the issue with the actual phones not getting dhcp address
Or the ip office phone system not getting an address.
If it’s a windows server look at this link below...
Sounds as though I code is enbloc dialling and the other is dial delay.
Check you shortcode ; routing.
And yes use monitor or SSA to see how it’s dialing.
User codes prioritise system codes.
https://www.tek-tips.com/viewthread.cfm?qid=1816360
Have a look at this..
Similar idea but using a group only with group button appearance buttons on phones.
Try this…your short code may be wrong.
You haven’t told us how you set it up
*80*N#
On reading further you may have to allocate this to a button.
Or try dialling. *80* 200 #
This will dial the user 200 and hopefully call the group.🤞...
Try the same method and scroll down to the huntgroup mailbox and select it.
You definitely have the H7000 in the reception source code.
U reception number….personal mailbox
H huntgroup number…huntgroup mailbox
The receptionist needs to be a member of the hunt group.
Try changing user button to
Voicemail collect / ?7000
This should take you to the mailbox directly..
I might have made a mistake in asking to use dial. But I thought that would work because it’s dialling the shortcode.
you want to set up a shortcode of:
Set up short code.
Code:*100 (or whatever code is free)
Feature:Voicemail collect
Telephone Number:"?huntgroupname" or “?7000”
the rest can be default.
Then set up a button to dial that shortcode.
User, Button programming ,dial,*100
User ,source...
A combo card is a base card with a daughter card installed on it.
This base card has 8 DS ports ,2 analogue ports, 10 VCM channels.and provision for 4 lines depending on daughter card set up.
The daughter board is either ,analogue lines,Isdn lines or PRI lines depending on the combo card...
I suppose I have been the opposite to you and always set them up with fax option.
It was there so I used it..
I think I tried it once without it and didn’t work properly..so changed to fax option..
Maybe someone messing about..🤷
You can disable the ringer by pressing the volume button down to zero.
Maybe the haven’t realised they did that..
You can access some features using user web control..
If the user passwords are simple then someone can log in as that user and change setting.
Not...
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