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  1. PrimeABTech

    Can't turn off Forwarding

    Says Forward, Call Forward Button is showing Call forwarded via Feature 4. Feature #4 doesn't says denied in admin. Pressing the button with the forward logo beside id, and says denied in admin. Why I thought it was set lock full, but its not.
  2. PrimeABTech

    Can't turn off Forwarding

    Have a 7310 on Mics 1.0 Set is the reception set, set lock is none, and you can't clear Forward from the set, or the feature code. Port just seems stuck on forward...... Any ideas?
  3. PrimeABTech

    Server Edition 11.1.2.3 Disk Space Full

    I did find in 7071 where to increase the partition size. Backed it up, stopped all services and its showing the extra storage, but would like to remove the files that are taking up all the space
  4. PrimeABTech

    Server Edition 11.1.2.3 Disk Space Full

    I have a site that the Disk on a virtual Server Edition IPO is full. I have added 100M to the virtual, but the books say in web manager to update it to show 200G verus the original 100. Where does one change that? How can I remove the files in the dev/sda3 where 98% of the storage is tied up?
  5. PrimeABTech

    Server Edition 11.1.2.3.0 Work Place Stopped Working

    Thanks Travis its looking like the system LAN has UDP, TCP and TLS all checked off. Which forever has been the case. Its looking like when we turn off TLS all issues go away. We just need to adjust the 46xx file settings I think to remove TLS from Work Place as it runs internal only and I...
  6. PrimeABTech

    Server Edition 11.1.2.3.0 Work Place Stopped Working

    Here is what we find in the logs in 7071 one-X Portal 2023-02-15 15:46:50,012 ERROR Log4JRollingBackupImpl - Error while archiving log file : 1XIPODirServiceRollingFile-4.log Message: duplicate entry: 1XIPODirServiceRollingFile-4.log one-X Portal 2023-02-15 15:46:50,012 ERROR...
  7. PrimeABTech

    Server Edition 11.1.2.3.0 Work Place Stopped Working

    Hi Folks, it seems like yesterday we had a Primary Server failover to the secondary server. Since then, even with rebooting both Primary and secondary in 7071, Work Place is broken. Only connecting via 5060. via the DNS as the server address, Domain listed and port 5060. I get this alarm...
  8. PrimeABTech

    Avaya IP Office v2 500 Weird Critical Alarm RLS 11.1

    It seems like if you run monitor for a while and have a large number of alarms checked off...... When I closed Monitor, bam it went away........ So mystery solved its caused when you run monitor I guess sending you stats.....
  9. PrimeABTech

    Avaya IP Office v2 500 Weird Critical Alarm RLS 11.1

    Anyone know what this alarm might mean? It is coming to us via the SMTP, but never shows up in the Alarm tab... CP:1/10.85% ME:71182/21561 AL:1/0 VC:42/0 DC:48/1 VM:6/0 CC:128/0/0 N(1/R:46156/T:66090 2/R:0/T:160)N E(9/8 S:5/4 P:4/4)E CA:2 VR:11.1.0.2.0(14)
  10. PrimeABTech

    Work Place app 3.2.9.0.54 - Server Edition IPO 11.1.2.3 Build 47

    Sizbut, what is the latest firmware for Work Place on Server edition? I swore it was that?
  11. PrimeABTech

    Work Place app 3.2.9.0.54 - Server Edition IPO 11.1.2.3 Build 47

    Nope we have a customer created certificate that we loaded into the IPO. So its not a self signed IPO cert. It works and is secure. I should add, sometimes it goes away, sometimes its there forever. Avaya tier 4 is stuck. We upgraded to the latest for them, but sitting in nowhere land...
  12. PrimeABTech

    Work Place app 3.2.9.0.54 - Server Edition IPO 11.1.2.3 Build 47

    We are having an issue with this site and can't seem to resolve this. I have seen other notes about this, but no real answers were found. We get the 3 yellow active information alerts Call Log The local call local will be used but may be out of date. Contact Service problem Your...
  13. PrimeABTech

    Avaya IP Office 11.1 Feature Pack 2 Service Pack 3

    WE have fixed the issue by sending the embedded files into file manager from our working machine over to the v2 500s. Looks like we found some file folders were somehow missing. Once we hit upload file system files, and it scans the files on takes around 75-90 minutes and it has resolved it...
  14. PrimeABTech

    Avaya IP Office 11.1 Feature Pack 2 Service Pack 3

    Upgraded 15 sites on an SCN to this software. Upgrade appears to be fine. Customer calls this am, web manager just spins. The exact same issue we seen on 11.1.2.2 at our one and only site we tried at a different customer. Now 11.1.2.3 was supposed to resolve. We have 11.1.2.3 working at...
  15. PrimeABTech

    Work Place working off Server Edition

    Hey Folks, have anyone had any luck integrating work place off an IPO Server Edition into the enterprize directory option? I have the local contacts working fine, just seeing as it appeared we tried to integrate it, but it didn't seem to work.
  16. PrimeABTech

    Aura 7.0 Expired Certificates - Looking for Remote support

    I did change the folder access... chmod +x CertificateRenewalUtility_v2.bin I even restarted the JBOSS REbooted it from command line a couple times. Its a GEO Red site, and both certs are gone, so trying to secondary now. We used WinSCP to add the v2.bin file. COming up with not...
  17. PrimeABTech

    Aura 7.0 Expired Certificates - Looking for Remote support

    So we used Win SCP, moved the file over.... Logged into Linnux per the page below. https://support.avaya.com/public/index?page=content&id=SOLN201674 Got to the command #./CertificateRenewalUtility.bin It stayed there for 20 minutes. Never responded, logged me out of the Putty session...
  18. PrimeABTech

    Aura 7.0 Expired Certificates - Looking for Remote support

    Does that require a reboot and any risks with said reboot?
  19. PrimeABTech

    Aura 7.0 Expired Certificates - Looking for Remote support

    Looking for an Aura tech to give us some support. We are all IP Office certified guys, but this site we are downsizing it appears to old vendor never maintained the Certs. We would like to get back into System and Session Manager for the short time. We have GUI access and Aura Mail web...
  20. PrimeABTech

    Certificate Question Server Edition RLS 11.1

    Hey folks, we have generated a certificate and it shows as secure when it gets to the main web manager page. This was done from pulling a CSR off the putty and adding a new key, then signing it on the customers end. However when you select web manager or user portal. It blocks us from...

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