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  1. galfaro

    Required Cartridge not installed

    Anyone ever run into this problem. Trying to access the BCM thru Element Manager brings up an error "the required cartridge(BCM 200.2.03-0) is not currently installed. Cliking install to begin cartridge download comes back as download failed and cannot connect to device. Any ideas what this...
  2. galfaro

    Park and Page volume

    I was told that there is a special command in the BCM to increase the volume of the recordings. I'm trying to verify this to use it as an option.
  3. galfaro

    Park and Page volume

    Is there a way to adjust the Volume on the Park and Page in the BCM on 4.0. Adjusting the volume on the amp won't work since the page volume sounds fine it's just the Park and Page that's too loud. Any help would be appreciated.
  4. galfaro

    Aux Ringer

    A 1/8 mono mini plug is what you need. Also you must have a external Aux ringer device or an Amp that provides the ring. Once you have programmed your lines or telephones that you want to ring, this should work.
  5. galfaro

    Page sounds rough

    I've actually played with the volume for the page on the amp, i didn't check with my buttsett cause i ran out of time. But i'm peaking the amp at a low volume with everything disconnected except the page and it just doesn't sound right.
  6. galfaro

    Page sounds rough

    Bcm 400, page sounds as if its on the verge of distorting. I have tested speakers for shorts, tried a different amp, and also changed the 1/8 mini plug going from the Bcm page out to the amp, no change. The page isnt clear like i am used to hearing on other Bcm's. The music in the store sounds...
  7. galfaro

    Digital Mobility Cable Delay Measurement

    I guess I'm just trying to figure out how 2 cables with different lengths can have the same ticks. This is the first time this has happened, and i don't understand why.
  8. galfaro

    Digital Mobility Cable Delay Measurement

    Does anyone know what the "ticks" represent on cable delay measurement? I have 2 base stations on a DMC 320 that are both reading 4 ticks yet the base stations are nowhere near each other. On other installs i have gotten 4 ticks on the 1st base station and 8 on the 2nd. I have done 3 installs...
  9. galfaro

    Digital Mobility Cable Delay Measurement

    Does anyone know what the "ticks" represent on cable delay measurement? I have 2 base stations on a DMC 320 that are both reading 4 ticks yet the base stations are nowhere near each other. On other installs i have gotten 4 ticks on the 1st base station and 8 on the 2nd. I have done 3 installs...
  10. galfaro

    Foward no answer

    I was trying to set up foward no answer on a BCM 4.0 thru Element Manager and could not find were to set that up. On the extesions Capabilities i did not see it. I had to go thru the Telset programming to set it up which was under Capabilities. It's not an IP phone so i'm not sure what i did...
  11. galfaro

    bcm element manager

    won't work with Vista, need to change a setting on your lap top to Windows. I had somebody do it for me, so unfortunately i can't assist.
  12. galfaro

    DIGITAL MOBILITY-QUALITY-GOOD OR BAD??

    Did the reapeaters help at all? I have a similar problem with a supermarket warehouse and may have to go the reapeater route, unless adding another base station (which i have) would be better. Just getting into the Digital Mobility, so i'm still trying to get a handel on it.
  13. galfaro

    Changing Extension Names

    Was this fixed, and what software version?
  14. galfaro

    Changing Extension Names

    Any idea why they would not support it? I imagine they put it in for a reason, seems if that was the case why put it in at all. Also i've done it mostly on 4.0.
  15. galfaro

    Changing Extension Names

    If you know how to go in thru the telephone, you can also change it that way. It's sometimes faster than going to the truck and getting my lap top.
  16. galfaro

    4X16 and GATM8 bus and Dip switch settings

    I am installing a GATM8 on a BCM 400 that has an existing 4X16 on it. It is using BUS 4&5 and would like to know what dip switch setting to put on. It is using lines 151-154 and would like the GATM8 to pick up lines 159-162. I'm thinking offset 0 dip switch 5 off. Is this right?
  17. galfaro

    BCM50 Phones Not Ringing

    Check the ring voltage, 48 volts is not the voltage you should have when a phone rings. Since it is a ringing issue only, verify you are getting correct voltage from the co. Have someone call in and measure the voltage, it should be somewhere in the 90v to 108v range.
  18. galfaro

    Hunt group ring delay with line appearance

    Sounds like your phone system was not set up properly. There are several ways to go about this, but plan b will work without removing line appearance. Call Park is a system wide Feature.

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