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Tommy huge thanks, I set it all up as per your second post and all working smoothly. THANK YOU!

Tommy I have just tried your solution, but for what ever reason it is not working. I have set Feature 20 and set ext 28 (this is cordless phone extension), I have also setup #322(that is remote call forward to "allowed"). I Have also played with VMS rings cover (set to 5 from previuosly 3)...

Hi Everyone, had nothing but good answers here. I need your advice again!. Here is my issue, We just bought Avaya 3920 cordless handset and have been planning to use it on extension 0 (10), but for few reasons (no way to setup night button and difficulaty programing) we would like to put...

How do I rename the thread ?

Just a pointer for anyone who will need to conver any kind of format to GSM 6.10, I used Audacity (freeware) and it worked flawlessly.

Ladies and Gentleman I need your help. How do you keep track of user folder/file permissions. DO you use spreadsheet or some software. Reason I ask is that I have a client that has 20 users, and few hundred folders with specific permissions applied to each folder for certain users. Please...

Thank you very much, this board is awesome.

Hi Everyone, I got great help with my question yesterday so I think I should ask this as well. We are getting professional recording of our company message for day and night menu, they will be sent to me in mp3 or some other audio format. How do I then get them uploaded/recorded to our phone...

HyTech and Dexman thank you guys for your help.

thank you HyTech, my last response was meant for the previuos message by Dexman, but you responded to quick :).

We are not using any Calling Groups now, only hunt group 7 for voice messaging. What I do not understand is if a customer can dial 1 for Sales, how will he dial extension 15 or 16 ?

Right now we have Partner ACS R7 and Parner Messaging 6, I think very long time ago we were told this was not possible when we first got it installed as an R3 and VMS5. But if we can this would be a huge help.

Please let me know if this is possible to setup the system in such a way so I can Setup 1 for Sales, 2 For Customer and so on. Right now the customers have to enter the actual extension to get to sales department. Thank you for your help in advance.

All working today. Thank you for your help. MY manual I was using from R5 was wrong as it said 38,39,40,41.

Will be trying this tomorrow, seems you absolutely right. But I am sure mail said 38,39,40,41. Thank you for advice.

Hi everyone, desperately looking for help. We got ACS R6 and Avaya messaging R7 with 4 port card. I am having NO LUCK getting Automated Attendant to answer. Also when you dial 777 it randomly sometime answers on the first ring , sometimes you have to wait 6 rings. So Voice mail does work...