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Had the same problem, reinstalling Crystal didn't work. Turned out that Crystal was using the wrong .net framewaork (classic v4) I went into IIS>Default Sites>Crystal and under advanced setting changed the .net to the IPOCCR version. Resarted IIS and hey presto my report tabs appeared. Let the...

POE will power no more than 1 expansion module If you need any more disable POE and use the local power supply, as holdmusic34 said don't mix the two

Just don't do it, but if you do could you send over their contact details and I'll put it back to IP Office Mode ;)

As suspected then regarding the VPN Phone. The remote worker option works fine when we've played with it in the office so the VPN Phone option was more a fallback if available. Lan - Lan not an option I'm afraid, looks like we'll use a different router instead. Thanks

Guys, Hoping someone on here might have some good experience with a Vigor 2920 and a VPN Handset? The remote worker otpion doesn't work at all (suspect the Cisco router sat in front is mangling the packet) so VPN handset would be a good alternative. Any pointers, suggestions or ideas would be...

Thanks AACon but Avaya have pulled the 3.2 software and it needs to be the same version that was previously installed.

Hoping some generous soul might have a download link for the Phone Manager 3.2.28 user suite? Got a customer with a corrupt install of PMP on 3.2.28 and need to reinitall to remove. Typically got the versions either side of that release but not the one I need. Long shot but you never know...

New or old instlal the system/lines are not setup to work in this way Upgrade the lines or dismiss the idea

Got the exact same issue with an 80+ agent call centre, Monday mornings are the worst when all 10 supervisors login and run reports from the previous week... It just doesn't work. The rest of the week reports can take 10 minutes or more, not good especially when 1/2 the stats are wrong anyway...

Pretty sure they got an NTE, I'll check with the guys when they return.

lol, so very true... The good news is that the ISDN fairies came in over night and this morning everything worked fine, miraculous! Thanks

As we thought, looks like an issue with the provider in that case... Thanks for the reply

Just wondered if any of you chaps had any experience of installing any equipment (ideally IP Office!) in France? We've got a couple of engineers over in Paris and we're struggling to bring an Orange provided ISDN30 into service, Layer 1 comes up but layer 2 fails. Default config setup with 1...

The Big N Support - Up until 2 years ago it was the place to go. As it is now just don't bother, you'll get a ticket and a call back but not much more. Acc management - Nil, they're clueless regardless of who you get. Positives - The front page of the catalogue ;) SS (MTV) Support - You...

You would have to change the destination on your route to The only problem with this is that the IP Office does not like having more than 100 IP Routes (unless this has changed in 4.1, PG?)

Always a sign of a good night out that PureGold, great work!!

Terminal Support The following terminals are not supported by IP Office 4.1. They may function but have not been tested with 4.1 and any faults reported with 4.1 will not be fixed. 20DT Analog DECT used with IP Office Analog DECT and Compact DECT 4606, 4612 and 4624 IP phones TransTalk 9040

4.0(14) is the maintenence release for v4.0 V4.1 is a seperate release and will include the new features.

Black box number TB1014-R2 Got our many moons back so this may or may not have changed.

So thats how you suplement your income Pure gold!!