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  1. IPOLackey

    How to access voicemail remotely on Basic system

    Remote Voicemail is only an option when the Voicemail is set to Intuity mode. If you're set to IP Office mode for Voicemail then you'd get the response mentioned. IP Office KB articles linked below for resolution...
  2. IPOLackey

    IPO Rls 12.1 Latest Updates

    Finally we get a system hamburger!!! ▪ Launch System Status (system hamburger | Launch SSA)
  3. IPOLackey

    One-x portal

    When you say restart VM, do you mean Voicemail or is this a virtual machine? Is there Server Edition or an IP 500, and what version are you running? First thing I would start checking is that there are no users with any punctuation in their usernames. That always screws up one-x
  4. IPOLackey

    Avaya Managed Switch opinion

    Yes, ERS3500 series can do 802.1X port security. It doesn't use IP address, but MAC address instead.
  5. IPOLackey

    Avaya Managed Switch opinion

    Other than the obvious vlan options?
  6. IPOLackey

    Avaya Application Server - Expand Disk - root partition increase not showing

    Should be there. Just checking, you're logged into :7071 and under the Settings|System tab it should be between HTTP server and Change Root Password blocks.
  7. IPOLackey

    Callertune & Onhold ringtone set in Avaya IP Office Manager

    https://documentation.avaya.com/bundle/IPOfficeManager/page/Tones_and_Music.html
  8. IPOLackey

    Migrating users

    I agree with Ipots. Done it several times when migrating users from one system to another. Just take an offline cfg. Edit it down so there's only the users, huntgroups, ICR's and User rights you want then export those as a binary export. Then import them into the live config on the other system...
  9. IPOLackey

    Avaya IP Office question

    You're also going to need some power. Maybe even a desk or two to put the phones on. /s Honestly not sure what you're after here.
  10. IPOLackey

    SBCs are Disconnected

    Login with ipcs user first then root.
  11. IPOLackey

    Apple Push Notification not opening the Workplace app.

    Hahaha..... If only this was an option :D I think I may have actually resolved it. Found an obscure TB from April, which was for CM, but one solution was something on the app settings side. Needed to add the following into the 46xxsettings, (Or specials if you're doing it that way although not...
  12. IPOLackey

    Apple Push Notification not opening the Workplace app.

    Hi Guys, Has anyone come across the Apple Push Notifications reaching a mobile but not actually bringing the app to the front so it can register. Have an intermittent issue where the mobile will ring, but going to answer it doesn't connect. Looking through Sysmon and app logs, as well as...
  13. IPOLackey

    New 11.1.2.4 Application Server. Issues with 7071 access.

    What's the issue you're having? Is there an error message when connecting? Do you get the login page but it won't connect?
  14. IPOLackey

    External Auto-Answer on AVAYA communicator

    Been a long time since used Communicator but seem to remember an Agent Mode in the settings for the app itself. Might need to enable this.
  15. IPOLackey

    SoftConsole / VoIP / Workplace setup for receptionist working from home

    As they'll need Softconsole anyway the easiest solution is to just use Workplace as a softphone. They'll need Power User licensing.
  16. IPOLackey

    salut les gars, s'il vous plaît, c

    You need SYSTEM | SMTP configured and then SYSTEM | SYSTEM EVENTS | ALARMS Press the help button in IP Office Manager and it should point you in the right direction.
  17. IPOLackey

    AVAYA J179 Acquiring Service…

    Hotel firewall is likely blocking the SIP traffic. No way around it really.
  18. IPOLackey

    Avaya Call Reporting - Not show system setting

    Hey, So for web access did you try using IE Extension? And for Eksters recommendation, you can install desktop on any machine and enter the details for the Chornicall server (ip address and port 9080)

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