Hi Guys,
Has anyone come across the Apple Push Notifications reaching a mobile but not actually bringing the app to the front so it can register. Have an intermittent issue where the mobile will ring, but going to answer it doesn't connect.
Looking through Sysmon and app logs, as well as pcaps from the SBC, I can see the APNP successfully leaving the IPO, but the app log shows nothing there at that time. From a good call there is a log entry for the "PushKitManager: didReceiveIncomingPush" #
We're on R11.1.3.1 for the IPO, and 3.36 for the app, tried all sorts of ios versions. I've also gone through and removed/re-added the APNP config and made sure it's all updating correctly, and added all the various options into the 46xxsettings file.
Only started happening with the app update at the start of the year.
Anyone got any ideas?
Thanks,
Has anyone come across the Apple Push Notifications reaching a mobile but not actually bringing the app to the front so it can register. Have an intermittent issue where the mobile will ring, but going to answer it doesn't connect.
Looking through Sysmon and app logs, as well as pcaps from the SBC, I can see the APNP successfully leaving the IPO, but the app log shows nothing there at that time. From a good call there is a log entry for the "PushKitManager: didReceiveIncomingPush" #
We're on R11.1.3.1 for the IPO, and 3.36 for the app, tried all sorts of ios versions. I've also gone through and removed/re-added the APNP config and made sure it's all updating correctly, and added all the various options into the 46xxsettings file.
Only started happening with the app update at the start of the year.
Anyone got any ideas?
Thanks,