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  • Users: lowvo
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  1. lowvo

    How to setup SMDR on CS1k 5.5

    Yes, we send it out on a tty port and then send it to a digi port which converts it to the network, at which that time it is captured on the computer
  2. lowvo

    Option 61 linking with Springer Miller call accounting

    I have tried that it has not made a difference.
  3. lowvo

    How to setup SMDR on CS1k 5.5

    we use a digi port server and link it into the network and it goes up to the home office about 300 miles away. it works great.
  4. lowvo

    Option 61 linking with Springer Miller call accounting

    We Have a option 61 and 4 years ago they turned off the springer miller system for the hotel. The springer miller used to turn on the room phones and track the calls made. After it was turned off I went into cls and turn off the control class of survice. Now 4 years later they want to turn it...
  5. lowvo

    acd programing

    It does go to 2 differant ran message and it looks like the ran my be not working. They have decided to just go with mcr and that will work just great for what they do.
  6. lowvo

    acd programing

    They used to have a the que go off site and they removed that about 2 months ago and they just informed me that they did that. but they said it still went to voice mail after the 3rd caller.
  7. lowvo

    acd programing

    I work on an option 61 and it has been in place for 10 years. They have an acd 5550 for reservations, currently 2 phones. if they are on a call the next call goes to a que and the 3rd call just rings and does not go to voice mail. Can anyone lead me as to where to go. I checked ld 23 and it...
  8. lowvo

    tty ports

    I have an option61 and I dont remember what load to go to so I can check the status of my tty ports
  9. lowvo

    option 61 went down

    awsome thanks that fixed it. thax a bunch reusser
  10. lowvo

    option 61 went down

    I have verified all 24 dn numbers and they are not disabled the link between the switch and v.m seems to be the problem
  11. lowvo

    option 61 went down

    it is meridiam mail
  12. lowvo

    option 61 went down

    I work on an option61 and the system for some reason went down. It is back up now but the ports to voice mail are not working, I think I need to reset the ports from the system to voice mail but I cant remember what load I need to go to, can anyone give me a hand.
  13. lowvo

    restricting long distant calls

    It has been awhile sense I have done this, can anyone refresh my memory on how to restrict all long distance calls on a cics system. Also I would like to allow long distance calls if a person has the right auth. code.
  14. lowvo

    CICS trouble, all phones are dead

    I have a cics system and all phones are dead..the power light is blinking fast and that is all I can get out of it. Sounds like the system went belly up, is it time to replace it?
  15. lowvo

    M2616 - Ringer Volume Control...

    do the phones ever need to ring? if not set them in ld 11 if they are digital to SCN (single call non-ringing and the phones will not ring
  16. lowvo

    Meridian Mail

    you need to go to the programing ld 10 for the analog phones and add in the rest of the programing for these phones. you need to add "FTR and the options that go wirh this
  17. lowvo

    adding music on hold source

    one more thing to add with this....the group that wants its own music source will be moving to an off site location where I will be putting in a remote site. It will have a tie trunk between the 2 swithes to link them together...will I possibly be able to put on a seperate music source with this...
  18. lowvo

    adding music on hold source

    The problem is they all use a t-1 with 24 d.i.d. trucks...any way of still doing this?
  19. lowvo

    adding music on hold source

    I Work on a option 61 and it currently has a music source. The company has added an additional sales group in a different office. They would like to add a second music on hold source for this marketing group. This on hold would be just for the new group only. Any way of adding an additional...
  20. lowvo

    Setting up phantom tn's

    I have check CFN in ld 22 and under SUPL I only have 04 nothing else. Do I need to go into ld 97 and do a chg to under supl to get the phantoms programed?

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