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The Primary Session Manager is in the same location as the Backup. The Customer just wants to have the Backup server installed and Configured. Is there a way to Duplicate the Primary Session Manager to the Backup server, or does the Backup Server need to be build from scratch with the Software...

I have a Customer who wants to Install a Backup Avaya Session Manager on a DL360PG8 for a failover. I need to know the details on how to configure this for backup. Is it just a matter of copying the exiting configurations from the Main Session Manager to the Backup, or will software need to be...

Everyone thanks for your input. I am good now and was able to successfully move phones. I think I injected some confusion initially into this thread as I wasn't clear with my question as I was a little confused as to how to word what I wanted to accomplish. I was really trying to find the TN...

what is the command (in Details) for attaching a DN to a TN? I have a user's phone that he moved to another office. The office where is was previous the phone Jack is DEAD when I plug a phone (3902) into it, and then Jack in the office where he took the phone is also DEAD. His Extension or...

PERRYPHJ - Also, once I find the TN from toning it out, how do I attach it in software to the DN? What is the command for assigning the DN to the TN ?

I have a Nortel CS1000 question. I need to know if there is a way to find a TN that is connected to a Jack. When I plug a phone into a Jack that is supposed to have a TN connected to it, the phone is DEAD, so is there a way using Software to determine that TN, or do I need to Tone out the Jack...

We are Configuring CMM and in the Avaya documentation it states that either a SIP or an H.323 Trunk can be created. Which one is best to use in terms of stability? Does anyone have either type of Trunk group setup that can offer any feedback? We are using an 8300D with CMM and CM 6.3

Thanks "randycarroll" for the response. In answer to your first question regarding MM, we have an MSS for storage, and two MAS servers. I hear that Modular Messaging doesn't like its IP addresses to be changed and it could cause problems. We are doing more research on this to find the best...

We are being required to change all of the IP addresses on our PBX system. We have Modular Messaging and One X Mobile, so these systems will be effected as well. On the PBX, we have: CLANs, Medpros, IPSIs, as we have G650 EPNs, I know these IP addresses have to be changed also. How should...

We are trying to get 9640 and 9608 phone to boot from our IIS Server and only 1 model phone will work corectly as the other phone is not picking up the correct files. When I point 1 of the phones to my PC running MV IPTel it works fine, but how do we get both phones to boot from 1 server?

I am having the same problem with the "File NOT found" error message. Here is part of a screen shot from MV_IPTEL, I'm not sure where to go from here with this. I need to get this working as we are rolling out more phones soon. HTTP Server: File NOT found :- "C:\Program...

How much do you charge? We need to see everything in the system as we need to re-program in the Avaya MM. Contact me at: vzukowsk@telcordia.com pricing.

We have an Octel Aria and need to know how to list everything in the system so we can dump it to a file as we are replacing it and need to be able to reprgram everthing in the new system. Any help would be appreciated.

Avaya mentioned that they had a solution in One-X that would use a unified nuuber for both fax and calls. Having 2 different numbers is defeating the purpose of having a unified number. We will be using Rightfax server, so maybe we can just use that for all our faxing. Cisco does have a...

Is anyone using the Fax feature within Modular Messaging? We need to determine if there is a way that the user can determine a normal call from a Fax when using this feature. We were told we could use a single phone number for both, but how can the users determine a Fax from a Phone call...

We are trying to find out if there is a way to differentiate between an incoming Fax and a phone call in Modular Messaging using a single phone number for both calls and faxes. Avaya is saying that there is no way to route a fax call any different than a phone call coming in to a desk phone...

Is there a way to configure One-X Communicator so that we can determine if a Fax or an incoming call is being received?

I have a G350 with an 8300 installed and we are not receiving a dial tone although we are able to call out. We don't have any Network regions setup because it is just a standalone system. We were receving dial tone previously, but recently we noticed the issue. Any assistance would be...

How do you get a 9640C phone to recognize a "memory stick and or thumb drive" that we plugged into the USB port on the side of the phone? We want the phone to look at the 46xxx.txt file from the USB port

I found this on the Avaya site regarding using IP Softphone for 911 calls: Avaya IP Softphone can dial emergency calls (for example, 911 calls in the U.S.). It will reach solely the local emergency service in the Public Safety Answering Point area where the telephone system is located. Please...