Backup/Restore for 9640's using MV_IPTel

[hojo15]

I've setup a new http server for file distibution and backup/restore of our 9640's. Files download fine but I cannot get the backup/restore to work. Not sure what is missing. I've referrenced other posts but no success.
I'm trying to use https.
below is my .ini file and settings file.
If someone could take a look and advise I would appreciate it.
thanks

.ini:

[Settings]
#======================================================================
# Set detailed log for addtional debugging info
DetailedLog=1
# Sets the location of the MV_IPTel log file
LogFile=C:\Program Files\Avaya\MV_IPTel\log\MV_IPTel.log
RunStatus=1
StatusPort=6090
StatusRefresh=10
SecureStatus=1
SecurePort=6098
Archive=1
MaxClients=0
ClientSession=0
UsingHeartBeat=0
#=====================================================================
KeyFilePW=gSy5fBkwHxL6mpdtpBQJ2x==
Mode=4
IPAddress=127.0.0.1
ServerName=MyHost
ChainFile=
RootFile=
CertFile=C:\Program Files\Avaya\MV_IPTel\certs\IPTel.pfx
KeyFile=C:\Program Files\Avaya\MV_IPTel\certs\IPTelkey.pem

[FTP]
#=====================================================================
# set the FTP server active
RunFTP=1
# defines the FTP control port
FTPPort=21
# defines the FTP data port
FTPDataPort=20
# Sets the location of the FTP data directory to catch terminal backups
FTPDir=C:\Program Files\Avaya\MV_IPTel\data\FTPdata
# FTP Timeout (secs)
FTP_TimeOut=5
# Enable SuperUser
EnableSU=1
# set the FTP SuperUser Name (encrypted)
SUUserName=mvuser
# set the FTP SuperUser Password
SUPassword=TSc2VJYDXQiK4oryl8jfgs==
#
#=====================================================================
FTP_ TimeOut=5
IPTelMode=1

[FTPS]
#=====================================================================
# set the FTPS server active
RunFTPS=0
# defines the FTP control port
FTPPort=990
# defines the FTP data port
FTPDataPort=889
#=====================================================================
FTPSPort=990
FTPSDataPort=889

[TFTP]
#=====================================================================
# set the Trivial FTP server active
RunTrivialFTP=1
# defines the Trivial FTP port
TrivialFTPPort=69
# Enable TFTP PUTs (default disabled)
TFTPPut=0
# Sets the location of the TFTP data directory for terminal downloads
TFTPDir=C:\Program Files\Avaya\MV_IPTel\data\TFTPdata
ReqUpgrade=c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\46xxupgrade.scr
DelUpgrade=c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\fxd_upgrade.scr
ReqSettings=c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\46xxsettings.txt
DelSettings=c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\fxd_settings.txt
#=====================================================================

[HTTP]
#=====================================================================
# set the HTTP download server active
RunHTTP=1
# defines the HTTP download port
HTTPPort=80
# Sets the location of the HTTP data directory for downloads
HTTPDir=C:\Program Files\Avaya\MV_IPTel\data\HTTPdata
#======================================================================

[HTTPS]
#======================================================================
# set the HTTPS download server active
RunHTTPS=1
# defines the HTTPS download port
HTTPSPort=411
# Sets the location of the HTTPS data directory for downloads
HTTPSDir=C:\Program Files\Avaya\MV_IPTel\data\HTTPSdata
# Sets the location of the CertFile (read as PKCS#12 for .pfx or PEM all others)
CertFile=C:\Program Files\Avaya\MV_IPTel\certs\IPTel.pfx
# Sets the location of the optional PEM KeyFile
KeyFile=C:\Program Files\Avaya\MV_IPTel\certs\IPTelkey.pem
# KeyFilePW is encrypted and used as for the pfx file or pem key file
KeyFilePW=gSy5fBkwHxL6mpdtpBQJ2x==
# narrow config for Avaya IPTel (TLSV1 using RSA_NULL_SHA)
IPTel=1
# sets the SSL variants beyond Avaya IPTel mode
SSLV2=0
SSLV3=0
TLSV1=1
# Use Client Authorisation
ClientAuth=0
UseProxy=0
ProxyAddr=proxy.be.avaya.com
ProxyPort=9000
#=====================================================================

[BACKUP_SERVERS]
#=====================================================================
# FileServer for Backup & Update- uses HTTPS
FileServer=1
# Firmware update from primary / Secondary File servers
RequestUpdates=0
# FTP files uploaded to primary / Secondary File servers
RequestBackup=0
# Enable use of the Primary file server
UsePrimarySvr=0
# Primary file server IP address ( or resolvable DNS)
PrimaryIP=10.69.4.44
# Enable use of the Secondary file server
UseSecondarySvr=0
# Secondary file server IP address ( or resolvable DNS)
SecondaryIP=192.168.0.11
UpdateInterval=2
CustomFTP=0
CustomFTPDir=YourRemoteSvrDir
CustomFTPUName=
CustomFTPPwd=YourUserNameYUQATGFEAG==
# Enable CDR Backup - enable=1 on both File Server & Client
CDRBackup=0
# Enable BCMS Backup - enable=1 on both File Server & Client
BCMSBackup=0
# Retain CDR / BCMS copy data for x days ( Receiver always + 1 week)
RetainDays=7.0
#====================================================================

[SNMP]
#====================================================================
#
# Validate FTP store with SNMP check
UseSNMP=1
# In case the SNMPGET syntax changes you can redefine the commands
# Uncomment the relevant line to override the internal command
# the syntax is "SNMPGET + IPADDR + SNMPOBJ + SNMPAWK
# the IPADRR is derived from the connection
# Note there are relevant spaces & quotes within the commands
# which are subtrely different from a pure command line version.
# Omitting any of these will cause the program version to fail
#Command=/usr/bin/snmpget
Params=-v2c -cbackup
#ExtObject=.1.3.6.1.4.1.6889.2.69.1.4.9.0
#TypeObject=.1.3.6.1.4.1.6889.2.69.1.1.2.0
#CheckObject=.1.3.6.1.2.1.1.2.0
#Awk=| awk -F \" '' {print $2 } ''
#AwkCheck=| awk -F :: '' {print $3 } ''
#====================================================================

#SNMPTYPE=.1.3.6.1.4.1.6889.2.69.1.1.2.0
#SNMPEXT=.1.3.6.1.4.1.6889.2.69.1.4.9.0
SNMPPARAMS=-v2c -mall -cbackup
#SNMPCMD=mvsnmpget.exe


46xxsettings.txt:

############### BACKUP/RESTORE SETTINGS ################
##
## Backup and Restore URI
## URI used for HTTP backup and retrieval of user data.
## Specify HTTP server and directory path to backup file.
## Do not specify backup file name.
## BRURI is not supported on 96xx or 16cc SIP phones.
## SET BRURI

http://10.69.4.44:411/PhoneBackup

##
## Backup/Restore Authentication
## Specifies whether authentication is used for backup/restore file download.
## Call server IP address and telephone's registration can be used as credentials.
## 0: Call server IP address and telephone's registration password
## are not included as credentials.
## 1: The call server IP address and the telephone’s registration
## password are included as the credentials in an Authorization request-header
## SET BRAUTH 0
##

Log file:
2010-07-08T14:13:49---MV_IPTel Ini File Read Completed
2010-07-08T14:13:49---Host = CGAVYAWEB001; IPAddr = 10.69.4.44
2010-07-08T14:13:49---HTTPS Avaya Root cert file bytes :-1764
2010-07-08T14:13:49---X509 Root Certificate Information
2010-07-08T14:13:49---Issuer: CN=Avaya Product Root CA, C=US, O=Avaya Inc., L=
2010-07-08T14:13:49---Root Certificate is SelfSigned
2010-07-08T14:13:49---HTTPS Avaya Root Certificate successfully loaded

2010-07-08T14:13:49---HTTPS Avaya Chain A cert file bytes :-1562
2010-07-08T14:13:49---X509 Chain A Certificate Information
2010-07-08T14:13:49---Issuer: CN=Avaya Product Root CA, C=US, O=Avaya Inc., L=
2010-07-08T14:13:49---Chain Certificate is Valid
2010-07-08T14:13:49---HTTPS Avaya Chain A Certificate successfully loaded

2010-07-08T14:13:49---HTTPS Avaya Chain B cert file bytes :-1550
2010-07-08T14:13:49---X509 Chain B Certificate Information
2010-07-08T14:13:49---Issuer: CN=CSD R&D Denver CA, C=US, O=Avaya Inc., L=
2010-07-08T14:13:49---Chain Certificate is Valid
2010-07-08T14:13:49---HTTPS Avaya Chain B Certificate successfully loaded

2010-07-08T14:13:49---HTTPS Avaya Server cert file bytes :-1076
2010-07-08T14:13:49---X509 Server Certificate Information
2010-07-08T14:13:49---Issuer: CN=Avaya HDTG Product Root, C=US, O=Avaya Inc., L=
2010-07-08T14:13:50---Server Certificate is ValidExpired
2010-07-08T14:13:50---HTTPS Avaya Server Certificate successfully loaded

2010-07-08T14:13:50---X509 chain count :- 1
2010-07-08T14:13:50---X509 certificates in chain :- 4
2010-07-08T14:13:50---MV_IPTel Service started
2010-07-08T14:39:38---HTTP GET request from - 10.69.4.44
2010-07-08T14:39:38---HTTP Server: File NOT found :- "C:\Program Files\Avaya\MV_IPTel\data\HTTPdata\PhoneBackup"
2010-07-08T14:53:10---MV_IPTel Server Stopping
2010-07-08T14:53:11---MV_IPTel SHUTDOWN

 

[phoneguy55]

remove the ## in your 46xxsettings.txt file for you set commands.

 

[hojo15]

still no luck..
In the log file I see "HTTP Auth Missing" is this normal?
I don't see any backup/restore activity in the log file..
I've also changed these setting from public in the .ini file
Params=-v2c -cbackup
SNMPPARAMS=-v2c -mall -cbackup
and settings file: SET SNMPSTRING backup
not sure if SNMP comes into play with https.

 

[papagigo1]

HoJo,

Did you ever find what was missing?

 

[Tolson]

The message "HTTP Auth Missing" is normal. The answer that I see is in the log.
2010-07-08T14:39:38---HTTP Server: File NOT found :- "C:\Program Files\Avaya\MV_IPTel\data\HTTPdata\PhoneBackup"
make sure that this directory exists. That was the problem that I had.

 

[churchcr]

HoJo, is this still an outstanding issue?

I was curious whether you had also specified

SET SNMPADD in your 46xxsettings.txt?

 

[Avayapbxtech]

I am having the same problem with the "File NOT found" error message. Here is part of a screen shot from MV_IPTEL, I'm not sure where to go from here with this. I need to get this working as we are rolling out more phones soon.

HTTP Server: File NOT found :- "C:\Program Files\Avaya\MV_IPTel\data\HTTPdata\phonebackup\3758_96xxdata.txt"
2010-12-21T12:02:30---HTTP Other Command:- PUT ; HTTP Version:- HTTP/1.1
2010-12-21T12:02:30---HTTP data:- /phonebackup/3758_96xxdata.txt