Avayapbxtech
Technical User
I have a Nortel CS1000 question. I need to know if there is a way to find a TN that is connected to a Jack. When I plug a phone into a Jack that is supposed to have a TN connected to it, the phone is DEAD, so is there a way using Software to determine that TN, or do I need to Tone out the Jack back to the MDF so get the TN? I understand that the TNs go into a deactivated status when not connected to a Phone or DN. We are moving phones into offices that we are sure that a TN connected previously, so I need to understand the process for finding the TN connected to the Jack on the wall. Any help wow;ld be appreciated.