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Check your capacitors on the main board, there was an issue with them. Maybe it's the mainboard causing you problems. ComPromise ICT Solutions www.compromise.nl www.bcm50.nl www.bcm450.nl www.scs500.nl

You need to set the Remote Access Packages! (Configuration - Telephony - Call Security) You'll have to allow that PRI-lines and VoIP-lines can use each other without inteference. Good luck. ComPromise ICT Solutions www.compromise.nl www.bcm50.nl www.bcm450.nl www.scs500.nl

Maybe you can check if the clocking is set to the PRI. ComPromise ICT Solutions www.compromise.nl www.bcm50.nl www.bcm450.nl www.scs500.nl

When the extension is part of a huntgroup and the call is coming in on this group it won't follow the call-forward! ComPromise ICT Solutions www.compromise.nl www.bcm50.nl www.bcm450.nl www.scs500.nl

Try starting the system from power down with all cables loose! Worked for me. ComPromise ICT Solutions www.compromise.nl www.bcm50.nl www.bcm450.nl www.scs500.nl

Yes you can! BCM50: http://<ip address>/mailboxmanager BCM200/400: http://<ip address>/Voicemail-cgi-in/MyPhone.exe Login to the mailbox and export greetings. Regards

Spoke to a German reseller of Nortel BCM's. He thinks Deutsche Telecom is doing something wrong, he never had this issue, although his is familiar with the way the DID numbers work. Thanks for al your thoughts about this!! I'll be attacking Deutsche Telecom for this regards

It happens in both cases. When I dialin with an external phone (my mobile) it goes OK. The mobile provider send my dialed digits enblock. When I dial with an external analoge phone on a analoge trunk, the last DID digit is missing. When I dial back in from a BCM phone (0 for external line...

I already had the received digit length on 4, and had targetlines set: TL 200: public 1810 (mainnumber) TL 201: public 8101 (DID DN 101) TL 202: public 8102 (DID DN 102) .... That works fine, IF the digits come in! Following happens, When I dial tot the an external DID number from the BCM50...

Use BCM Monitor to see what is happening.

Thanks for answering. As far as I know the BCM reads the last digits, depending the Public received number length. This is our first BCM in Germany, we are based in The Netherlands and here the public number length is always the same (10). I've put the loops to overlap receiving, with a...

Hello all, At the moment we have a BCM50 running in Hamburg which has problems to operate correctly with the Deutsche Telecom trunks. The BCM50 is running R3 in the German market profile. The customer has direct in dial numbers, which means: Main number: 000494053301810 Direct in dial...

Is your clocking set correctly?

start with the SU System. There will be a bax where you can make a choice which patch to apply. First patch with the software management. Then start the patch again and you'll see that the software management is already installed and you can pick the smart update.

With a cold reset. You'll loose all your programming and callpilot settings!

Thanks a lot. It works fine!

Hello all, Our IP office Manager application present itself in Dutch, because our Windows is in Dutch. In the Manager all parameters and features are also translated and the translation is very bad, so we would like to have the manager in English, without setting the Windows in English. Does...

The HDD's are original BCM 3.5 and 3.7 Disks, 20 GB. We didn't make de HDD's empty before cloning. To give you the full story: We were patching two systems with the service update 2. One was an original 3.5 upgrade to 3.7 and the other was an original 3.7. Both patches didn't finish and stopped...

We tried to load the service update 2, but failed. In both cases the update stalls at the first reboot (BCM 3.7 GA without any patches). After a two hours an extra reboot or starting te update again didn't help. We are able to get into unified manager and can see that a lot of services are...

Hello Steeef, We have Ghost 8.2. It looked as if your string was going to work. The image is placed on the HDD. But if we put it in the BCM400 and attach a screen on, it states that it misses an operating system. If we attach the HDD via USB to our own PC's, we see a perfectly partitioned HDD...