I want them to be able to look at their display and see how to answer before picking up. Sometimes they have temporary staff and they do not listen to the ring. It is a very busy office.
I tried that I turned it off and all I still see is the time and date and no Line Name when the phone is ringing before it is answered.
TELCO/FEATURE ASSIGN/001/CALLER ID/N
Should not the display show the line that is ringing before it is answered?
So it is wither one or the other? CLID when ringing if CLID is turned on or Line Name will appear if CLID is turned off but as soon as the line is answered the CLID will replace the Line Name?
Installed a CICS for an attorney. They have two hunts groups of 4 lines each one for english and spanish.
I have distinctive rining on L1-4 and L31-34. All calls ring only to the Recp. M7324 set. I have them set for ring only because. Ony the time and date show when the calls ring. Is...
Looks like a client has a large Magix system. They do not have CID but want it. Are there line cards that I can upgrade them to that will allow CID to appear on their sets?
Ext. 200 is using Access Code 9 for 3 lines and Ext. 204 is using Access code 8 for their 3 lines. I thought I could only set one set for the entire system as the one that gets CID before answering the call
Have a client that has two calling groups 1 for Catering and 1 for Front Office. They both ahve 3 lines in a seperate Hunt group each. Catering dials 8 for access to their group and Office dials 9.
They ahve a low level of software that only allows the front office Recp. to get the CID info...
I am looking more for a device that will confirm that I have a valid data signal of some sort and not really what speed or that it needs to be certified.
I can not get this from a regular butt set.
I have a client that wants to be able to override a DND set when instructed to by the ext. user. The ext. user wants the recp. to ring his phone when certain people that he is expecting call so that while in a conference he will be able to be reached.
Is there a way to override DND?
Just started to work on my first BCM 50. I am use to the MICS and CICS. Pretty simple and very compact. I did notice that the VM seems to be integrated. I thought I would need to add a CP. I am trying to reset the VM Admin PW with the usual F985 procedure but it will not take. Any...
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