Star Talk Flash

[PhoneDoctorLV]

Customer had telco move their lines and for some reason they also moved their CICS compact with the Star Talk Flash. They are reporting that the Flash won;t work. I went on site and t is wired correctly. I pulled it and placed it on a reinitialize 6x16 and it still will not come up. I can not access it via F981 or F983.

Any suggestions on why it may not be working. Red power indicator comes on. I do have a MICS in stock if I need to put it on that for more testing.

Maybe I am not reinitializing it properly.

Thank you!

 

[fireeater]

depending on the software level of the flash
it may not work on the 6x16


but if the telco moved it they should fix it

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[PhoneDoctorLV]

I will try it on the MICS

 

[curlycord]

Try F903, if you see feature codes then press ok.
If so above then system defaulted and you need to re-program you flash.....f983 will now work.

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[PhoneDoctorLV]

I put it on my shops MICS DR5 and F903 says Inactive Feature. I will reinit the MICS and see wht happens.

Any suggestions?

 

[ptstechnician]

Had a flash do the same thing. Took the software card out and put it in another flash and it came up. Put the card back in the original flash and it came up (lost all programming though). Huh?

 

[RikRodgers]

Try feature **XFTEST/configuration pswd to see if 903 has changed. I've never seen it happen on a flash, but there's a first time for everything.

Sometimes pressing f9*1 to display the active codes has worked to "jolt" them back into place too.

 

[PhoneDoctorLV]

**XFTEST show Inactive as well.

 

[PhoneDoctorLV]

Sorry **XFTEST shows no codes used. Any other way to Jolt it back?

 

[RikRodgers]

Ptstechnician is probably right, then. If the ports are good to the flash, then you've either got bad hw, or sw card.