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Yeah I just double checked I do have that done, still no change. Good Idea

I looked this thing over with a fine tooth comb yesterday, it is a BCM 400 4.0, patched current as of last night. Cannot send fax out of outlook, and cannot put in a number manually it makes you use an address book entry only. Searched the knowledge base and didn't find much. Did a CPTrace and...

They did appear on multiple sets but i have removed all associations through the employee editor. I am starting to think it is corruption in the access database used for the employee editor. I did a compact and repair on the database and no change.

I have two phones in OTM that have different DNs on them. When i go to key 0 on one of the sets and change the name and click on "Link to directory" it changes the name to a different users name. I have deleted both the phones, CPND names, and removed the users from the Employee Directory...

I would connect to the Call Pilot with a crossover cable and make sure that the Class of service for the mailbox allows "enable record a call".

Someone probably used the send message feature by accident. Go to the phone set and press Feature #1, that should give you the option to turn the light off, using the soft keys, or it will automatically shut it off.

Yes, there is a new patch out for this issue. It is BCM.R400.136-VISTA-1.6-1.2. I installed it last weekend, and it worked like a charm.

Yes they are sending 5 for sure the new DID's are working fine. Just they network dialing is hosed. In BCM monitor I can see all the correct info when monitoring the MCDN, in the UIP tab, name DNIS all perfect. I turned it into Nortel, I think they were a little stumped too.

BIV343, Yes we do have MCDN key code for this, and we have also tried building a separate target line to test that theory after changing the public receive digits.

I have a BCM 50 that is networked with 20 other sites. We made a change on Friday to the Public receive digits from 4 to 5 digits. There are target lines built with the public and private digits on the same target line. It was working fine, everything looks fine. The only thing we can get the...

Thanks, lugerlover I will do some tweaking on it next week and let you know how it turns out. I just set the routing on the 50 to call out voip with dest code of 2A which is the extensions at the Norstar side. Then when it hits, the trunk card I'll set the AAX to answer. I have heard rumor (but...

What would they dial on the remote side calling to the norstar? Some kind of a programmed access code?

I have a MICS 7.1 and a norstar gateway on one end, and the other end is a BCM with Voip trunks. I have it set call directly to the extension on the 50 end and that is working great. I know on the Norstar side, I need target lines for each set, but I am not sure what the best way to have the 4...

We are having to reboot this system sometimes 2-3 times daily. I want to change it out from the one it is currently to a NAM not sure which version 3.0? The systems is MICS-XC 2.0. 1. Can I use the backup of the old VM, since it is not a NAM? 2. This is a copper vm and I need to go to fiber...

I need to configure 2 different types of connections on a BES 120. It is a multi-site application and I need to know if anyone has set their QOS for WAN to LAN ports, and what is the best for this application. Also the best settings for a BCM to the BES 120, what is it by default and what is...

I need to take a startalk flash from 1.5 to 1.9 software. What is the best way to do so and has anyone been successful without losing the programming in it. Thanks, I am eager to know, what everyone has found out with this. Thanks in advance!

RikRodgers, I agree, isn't that sad

Well it must have been something to do with the BCM at 3.7, I upgraded to 4.0, and installed RCC and configured and it worked perfect. Thanks for the info

oneofthegirls, you are exactly right, you're the man!!!!...just kidding!!!! I was at 4.1, but the documentation said that it included 4.1, but in reality it did not. Did, only the second one and it worked perfect, thanks guys!

Guys, this works really well, thanks for the input. I wish there was a way to only pull the data you would like to aqire Thanks, it was just what I was looking for Huffditty