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Can you print out current Data on MICS systems?
- Thread starter huffditty
- Start date
lugerlover
Programmer
with remote utilitys "NRU" there is a option but heard was very slow and dont know what it actually printed out
NRU Off-line Programming (OLP) Application Note
Introduction
The new OLP Tool in the NRU 7.0 suite is a very useful system management tool that can save time and resources. This application note is meant to provide hints and tips on using OLP in conjunction with the other NRU tools to allow users to get the most benefit from the NRU suite.
OLP and Backup/Restore
Previous implementations of OLP in Norstar Manager (version 2.xx) were via Norstar Manager’s Backup/Restore feature. The Backup file can be edited off-line and then Restored to the KSU once the appropriate modifications are made. This type of file is large in size, making it overly time consuming for users who only want to Backup a file as a precaution (disaster recovery), but do not need to make changes to the file. NRU provides the fast Backup and Restore Tool for the express purpose of backing up files. The file is a non-editable KSU NVRAM image and is smaller, therefore less time is required to perform Backup and Restore. A separate tool, the OLP Tool, performs the off-line programming function in the NRU suite starting with NRU 7.0. This tool is based on Microsoft Excel and uses the Excel worksheet as the method of off-line data entry. Due to the nature of the Excel spreadsheet, and the volume of data that makes up Norstar system programming, programming a KSU with the OLP worksheet takes longer than a Restore of the NVRAM image. This document offers suggestions on how to optimize programming time using all the other NRU tools together with OLP.
OLP Usage Scenarios
1. New Installs
Method 1
Customer Service Agent , Rep or Technician gets programming details from the customer either in person or via telephone
Enter the information into a workbook
Send/give the workbook to an installer to download into the KSU (either on-site or remotely)
The suitability of this method will depend on the size of the system being installed. Larger systems will take longer for the Program process to complete. Refer to the table below for timing information.
Method 2
Program a lab/reference system*
Perform a Backup
Restore to new system from on site or remotely
The benefit of this method is that the Backup and Restore are faster than the OLP Acquire and Program processes. Multiple systems can be programmed via the reference Backup, and any site-to-site programming changes can be made using an on-site telephone set, Remote Set, Browser, or the OLP tool via a Partial Program.
* Lab system can be programmed using a set, or any of the Remote Tools including OLP. In the case where OLP is used, the Program process could take some time depending on the size of the system, but while OLP is performing the Program function, the technician can be working on other tasks. Refer to the table below for timing information.
2. Global Updates
Periodically, there may be a need to update many or all systems in the network with global changes, such as new system speed dial numbers, etc. This could be accomplished by making the desired changes in the OLP workbook and using that to perform a Partial Program on the target systems.
Some examples:
System speed dial, new area code or new speed dial numbers
Edit a master copy of System Speed dial
Copy speed dials (or portion of) to destination system workbook and perform Partial Program
Routes and Destination codes (full copy)
From master workbook, program all routes and destination codes
Delete Routes & Destination codes from target workbook
Use Excel – Edit – Copy or Move Sheet – copy to target workbook
Perform Partial Program to target system.
If systems are the same variant (ie. KSU map file/software version is the same), partial program can be done from one master copy and programmed to several systems.
The user can be creative in the use of workbooks, only limited by system dialing plans (must be valid) and workbook locked cells (can not copy over or change fixed labels/settings).
3. System Programming Transfer
Programming from an installed system can be transferred to other systems using the same techniques described above in New Installs, Method 1. In cases where changes are required, the target system can be edited after the Restore using any of the tools. The OLP Tool can be used by editing the reference worksheet and performing a Partial Program.
4. Specific/Special Customer Programming Changes
In this scenario, a customer has a specific/special configuration request, the default template can be used or an Acquire for the initial/existing system can be performed. Once the base template is established the specific work sheets can be edited for the desired configuration content A Partial Program can then be performed to effect the changes on the target system.
5. Diagnostics and System Management
There are cases where in order to properly diagnose the problem, it would be advantageous to see the actual complete programming of the particular system. This can be accomplished via an Acquire, or Partial Acquire if the problem/suspect area is known. The acquired data is easier to view and modify for system management purposes, viewing system filters, users, speed dials, etc.
6. Backup security
In the case that the Backup/Restore tool image files from a system have been lost, corrupted, or KSU NVRAM was corrupted and can not restore, a Full Program can be used to restore a system.
7. Timing Information
The following table provides lab tested timelines for NRU related features. Please use this as a guideline to determine which method best serves the intended operation. Depending on network conditions, timings may vary.
Process Timing CICS
1 Set CICS
16 Sets MICS
16 Sets MICS 2 Port
16 Sets MICS 6 Port
16 Sets MICS 12 Port
16 Sets
Backup 5-12 min. 10 min. 10 min. 10 min. 10 min.
Restore 15 min. 15 min. 20 min. 25 min. 30 min.
Remote:
Full Program 40 min. 36 min. 1 hr. 40 min. 1 hr. 40 min. 1 hr. 55 min. 2 hr. 15 min.
Full Acquire 18 min. 15 min. 47 min. 1 hr. 3 min. 1 hr. 37 min. 2 hr. 15 min.
Direct:
Full Program 30 min. 30 min. 1 hr. 30 min. 1 hr. 15 min. 1 hr. 40 min. 1 hr. 30 min.
Full Acquire 10 min. 10 min. 30 min. 1 hr. 15 min. 1 hr. 10 min. 1 hr. 40 min.
IP:
Full Program 40 min. 35 min. 1 hr. 40 min. 1 hr. 45 min. 1 hr. 50 min. 2 hr. 10 min.
Full Acquire 15 min. 12 min. 40 min. 50 min. 1 hr. 20 min. 1 hr. 50 min.
IP timings have been taken using a NORTEL internal LAN. Remote Timings may vary due to the following:
1) Distance of call i.e.. Local / Long Distance
2) Type of line used BRI/ Analog
3) Modem type/speed
4) Type of carrier for local or long distance the user has subscribed to.
5) Traffic rate
IP timings may vary due to the following:
1) Using a LAN/WAN
2) Latency time
3) Traffic rate of any given token ring
4) Type and speed of a token ring
PC will have an effect on timing also:
1) Processor speed
2) Size of RAM
This table will help the person using this tool to best decide the proper method and they will know up front the time required.
- Note times based on FastRAD, using PC 166 32Mbytes, 28.8 kbps modem
- Restore times are dependent on how busy the system is (must disable modules).
- Acquire/Program times vary dependant on amount of data/programming on system.
- Program times (especially partial) vary based on PC speed and data access.
NRU Off-line Programming (OLP) Application Note
Introduction
The new OLP Tool in the NRU 7.0 suite is a very useful system management tool that can save time and resources. This application note is meant to provide hints and tips on using OLP in conjunction with the other NRU tools to allow users to get the most benefit from the NRU suite.
OLP and Backup/Restore
Previous implementations of OLP in Norstar Manager (version 2.xx) were via Norstar Manager’s Backup/Restore feature. The Backup file can be edited off-line and then Restored to the KSU once the appropriate modifications are made. This type of file is large in size, making it overly time consuming for users who only want to Backup a file as a precaution (disaster recovery), but do not need to make changes to the file. NRU provides the fast Backup and Restore Tool for the express purpose of backing up files. The file is a non-editable KSU NVRAM image and is smaller, therefore less time is required to perform Backup and Restore. A separate tool, the OLP Tool, performs the off-line programming function in the NRU suite starting with NRU 7.0. This tool is based on Microsoft Excel and uses the Excel worksheet as the method of off-line data entry. Due to the nature of the Excel spreadsheet, and the volume of data that makes up Norstar system programming, programming a KSU with the OLP worksheet takes longer than a Restore of the NVRAM image. This document offers suggestions on how to optimize programming time using all the other NRU tools together with OLP.
OLP Usage Scenarios
1. New Installs
Method 1
Customer Service Agent , Rep or Technician gets programming details from the customer either in person or via telephone
Enter the information into a workbook
Send/give the workbook to an installer to download into the KSU (either on-site or remotely)
The suitability of this method will depend on the size of the system being installed. Larger systems will take longer for the Program process to complete. Refer to the table below for timing information.
Method 2
Program a lab/reference system*
Perform a Backup
Restore to new system from on site or remotely
The benefit of this method is that the Backup and Restore are faster than the OLP Acquire and Program processes. Multiple systems can be programmed via the reference Backup, and any site-to-site programming changes can be made using an on-site telephone set, Remote Set, Browser, or the OLP tool via a Partial Program.
* Lab system can be programmed using a set, or any of the Remote Tools including OLP. In the case where OLP is used, the Program process could take some time depending on the size of the system, but while OLP is performing the Program function, the technician can be working on other tasks. Refer to the table below for timing information.
2. Global Updates
Periodically, there may be a need to update many or all systems in the network with global changes, such as new system speed dial numbers, etc. This could be accomplished by making the desired changes in the OLP workbook and using that to perform a Partial Program on the target systems.
Some examples:
System speed dial, new area code or new speed dial numbers
Edit a master copy of System Speed dial
Copy speed dials (or portion of) to destination system workbook and perform Partial Program
Routes and Destination codes (full copy)
From master workbook, program all routes and destination codes
Delete Routes & Destination codes from target workbook
Use Excel – Edit – Copy or Move Sheet – copy to target workbook
Perform Partial Program to target system.
If systems are the same variant (ie. KSU map file/software version is the same), partial program can be done from one master copy and programmed to several systems.
The user can be creative in the use of workbooks, only limited by system dialing plans (must be valid) and workbook locked cells (can not copy over or change fixed labels/settings).
3. System Programming Transfer
Programming from an installed system can be transferred to other systems using the same techniques described above in New Installs, Method 1. In cases where changes are required, the target system can be edited after the Restore using any of the tools. The OLP Tool can be used by editing the reference worksheet and performing a Partial Program.
4. Specific/Special Customer Programming Changes
In this scenario, a customer has a specific/special configuration request, the default template can be used or an Acquire for the initial/existing system can be performed. Once the base template is established the specific work sheets can be edited for the desired configuration content A Partial Program can then be performed to effect the changes on the target system.
5. Diagnostics and System Management
There are cases where in order to properly diagnose the problem, it would be advantageous to see the actual complete programming of the particular system. This can be accomplished via an Acquire, or Partial Acquire if the problem/suspect area is known. The acquired data is easier to view and modify for system management purposes, viewing system filters, users, speed dials, etc.
6. Backup security
In the case that the Backup/Restore tool image files from a system have been lost, corrupted, or KSU NVRAM was corrupted and can not restore, a Full Program can be used to restore a system.
7. Timing Information
The following table provides lab tested timelines for NRU related features. Please use this as a guideline to determine which method best serves the intended operation. Depending on network conditions, timings may vary.
Process Timing CICS
1 Set CICS
16 Sets MICS
16 Sets MICS 2 Port
16 Sets MICS 6 Port
16 Sets MICS 12 Port
16 Sets
Backup 5-12 min. 10 min. 10 min. 10 min. 10 min.
Restore 15 min. 15 min. 20 min. 25 min. 30 min.
Remote:
Full Program 40 min. 36 min. 1 hr. 40 min. 1 hr. 40 min. 1 hr. 55 min. 2 hr. 15 min.
Full Acquire 18 min. 15 min. 47 min. 1 hr. 3 min. 1 hr. 37 min. 2 hr. 15 min.
Direct:
Full Program 30 min. 30 min. 1 hr. 30 min. 1 hr. 15 min. 1 hr. 40 min. 1 hr. 30 min.
Full Acquire 10 min. 10 min. 30 min. 1 hr. 15 min. 1 hr. 10 min. 1 hr. 40 min.
IP:
Full Program 40 min. 35 min. 1 hr. 40 min. 1 hr. 45 min. 1 hr. 50 min. 2 hr. 10 min.
Full Acquire 15 min. 12 min. 40 min. 50 min. 1 hr. 20 min. 1 hr. 50 min.
IP timings have been taken using a NORTEL internal LAN. Remote Timings may vary due to the following:
1) Distance of call i.e.. Local / Long Distance
2) Type of line used BRI/ Analog
3) Modem type/speed
4) Type of carrier for local or long distance the user has subscribed to.
5) Traffic rate
IP timings may vary due to the following:
1) Using a LAN/WAN
2) Latency time
3) Traffic rate of any given token ring
4) Type and speed of a token ring
PC will have an effect on timing also:
1) Processor speed
2) Size of RAM
This table will help the person using this tool to best decide the proper method and they will know up front the time required.
- Note times based on FastRAD, using PC 166 32Mbytes, 28.8 kbps modem
- Restore times are dependent on how busy the system is (must disable modules).
- Acquire/Program times vary dependant on amount of data/programming on system.
- Program times (especially partial) vary based on PC speed and data access.
curlycord
Programmer
In a nut shell....
You need a Remote Access Device (R.A.D.)
Norstar remote Utilities (ver depend on your KSU software).
Laptop with Excel and 9pin cable
You need to Aquire the programming using the workbook mentioned above, you can pick and choose what programming you want to aquire. You will then have to be carefull as for printing because it will be a large file so you will need to just print the pages you want.
Yes it can take a long time to aquire programming depending on size of system.
Maybe post your KSU specs/size and the reason to reprogram.
You need a Remote Access Device (R.A.D.)
Norstar remote Utilities (ver depend on your KSU software).
Laptop with Excel and 9pin cable
You need to Aquire the programming using the workbook mentioned above, you can pick and choose what programming you want to aquire. You will then have to be carefull as for printing because it will be a large file so you will need to just print the pages you want.
Yes it can take a long time to aquire programming depending on size of system.
Maybe post your KSU specs/size and the reason to reprogram.
- Thread starter
- #4
RikRodgers
Vendor
I hate to admit it, but sometimes pen and paper work more efficiently than NRU.
- Thread starter
- #6
curlycord
Programmer
Quote:
I wish there was a way to only pull the data you would like to acquire.
You can aquire what you want using the workbook in NRU.....no need to aquire everything.
You highlite the items that you only want to aquire.
I wish there was a way to only pull the data you would like to acquire.
You can aquire what you want using the workbook in NRU.....no need to aquire everything.
You highlite the items that you only want to aquire.
peterbokunet
Technical User
Is there a way to get the NRU software to populate the template spreadsheets that come with it?
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