Norstar upgrade?????? Help!!!! 4.0 to 7.1

[huffditty]

I am going from 4.0 to 7.1 using the upgrade tool. It runs fine though the 1st upgrade card, then it defaults on the second card going to 7.0. I have followed the upgrade insrtuctions to a tee 5 times and no go. Changed out NVRAM and KSU, and still failing. Then taking it back and restoring and trying again. Can anyone give me some insight on this?

Thank you

 

[lugerlover]

4.1 to 6.1"really upgrade tool is 6.1" to 7.0..also none xc must go to none xc and xc must go to xc

 

[huffditty]

Yup, got that. The upgrade kit that I have is a 2 part kit to bring even 1.1 up to current software level

 

[lugerlover]

if it defaults then i would just go back to 4 do a restore"assuming you did a backup " then do a paper backup and just do a startup and go straight to 7................

 

[exsmogger]

As was suggested by lugerlover I find it much easier to upgrade to R6.1 first, then go to R7. In effect you are using the R6.1 software as an upgrade tool.

Brian Cox

http://www.jandjcommunications.com

 

[lugerlover]

i think u r missing 2nd upgrade tool...should have 2 i think

 

[curlycord]

Yes you need 2, need a 4.1 and a 7.0 upgrade tool...then ugrade to 7.1

Cheers

 

[oneofthegirls]

The upgrade tool contains 2 cards. if you are below 4.0 then you would use the 2 step process. If you are already at 4.0 or higher only use the 7.0 upgrade tool. Do not use the first one. It will erase everything. Been there, done that...learned the hard way.

 

[huffditty]

oneofthegirls, you are exactly right, you're the man!!!!...just kidding!!!!

I was at 4.1, but the documentation said that it included 4.1, but in reality it did not.

Did, only the second one and it worked perfect, thanks guys!

 

[ptstechnician]

I recently upgraded a 4.0 to 7.0 buy putting in the 7.0 Upgrade tool then the 7.0 software, with no problems. And you dont have to put in the Rel 2 Software Sleave.