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Just had a similar situation on site, 1x 9508 powered up but would not load firmware. Checked the module and one of the legs of the Blues was loose, punched it down then the phone upgraded!!!

Under System settings, System tab check that "Phone File Server Type" is set to Memory Card. If you have moved the config from V1 to V2 I think from memory it says Manager!!

Hi itguy604, You will need a reseller/partner go to http://www.avaya.com/uk/partner-locator/ to find a local reseller. LairdyBoy

Hi msprakes, What OS is installed on the server and service packs? LairdyBoy

After the install and it asks to start the service you have to leave it for at least 20-30mins (sometimes longer) before it is accessible and for the the service to been seen on the server.

Whats is probably happening is there call forward to voicemail was just a normal call forward so when they changed it to mobile it turns off the Voicemail forward. You need a button called "79 - In-Skin Automated Attendant" with Add data to there voicemail number (extension number), this button...

Easiest way is to create a Speed dial for the number, remember what bin/speed dial number it is. Then on target 3 of the DDI Routing Table (guessing target 2 is for IRG group) put in 1000 = to bin 000 if its in another bin then 1 followed by its bin/speed dial number. Will also need to enable...

Think my work mate has cracked it!!! They are using 5410 phones which is apparently not supported on pause recording!!!!!!

Hi, The pause recording button is not working on a customer system, we upgraded them to 8.1 (69), contact store and VM pro. The calls record OK and can be played back on contact store. When the button is pressed it beeps. Tried it on our in house system and can get it to work OK. Spoken to...

Hi, The link is on the first reply as a hyperlink on the word HACK. LairdyBoy

ftp://ftp.neci.co.uk/TechDVD/SV8100/SV8100%20R8%20Tech%20DVD/Software/Firmware/SIP%20DECT/ For software and firmware ftp://ftp.neci.co.uk/TechDVD/SV8100/SV8100%20R8%20Tech%20DVD/Manuals/ for manuals

Make the customer delete any old messages, the card could be getting full and hasn't gone through maintenance mode to delete all old/unsaved messages. Think it completes it every 24 hours.

Is only the IPLA card (VOIP card) connected to the network? also is there enough IPLA resources on the card, they come as 32, 64 and 128 channels. So 32 channels requires 2x IP's addresses, 64 requires 4 IP's addresses and 128 requires 8 IP's addresses. If the CCU lan port is also connected...

Mycalls uses a usb box that sits between the SV8100 and the service provider (phone TAP) to record its calls.

Which Nortel and cisco systems? On option 81c/CS100 it has been done with DSC (Distant Steering codes) think its ld87 but requires a link from the nortel to the cisco. so each dn will have a DSC to the Cisco.

If you have an IPO connected with ISDN2 or ISDN30 (UK/EU) and the customer also has IPO with those types of lines you can connect using the ISDN line. It requires one number on the incoming call route to go to destinantion Dialin with bearer as Any Data on the customer side and Service on your...

itech2004, The hunt group needs to be a seperate number like 300 or 400 something like that. Then add 201, 202, 203 etc into the hunt group.