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Manager isn't on another computer? Maybe an office manager is leaving an old config up all day and sending it 8 hours later and undoing your changes. Only thing I could think of.

I currently setup VPN Phones with the SSG5s, but I really need to migrate over to the SRX series and getting my VPN Phones to work is the last stumbling block. I'd really appreciate any information that can be given. The only guide I can find pertaining to Avaya phones is a site-to-site VPN (2...

Hello everyone! I know that there are two default skins for one-x - the black and white. Does anyone know if there is a way to add another one or possibly modify the root file for the black skin to something else? I'm not sure how the skins work on the back end, but I was curious if someone...

Absolutely perfect information. Thanks for posting - Star for you!

I don't know if anyone is aware, but just like the Partner System - the Basic Mode does have a wake up service feature. The Essential Edition mode, however, does not. Has anyone had any experience with replicating this feature in essential? I imagine it could be done in VM Pro somehow although...

I have a customer who is very adamant about having people listen to the beginning of the MOH message every time someone is put on hold. The message is 4 minutes so I cannot use the 90 seconds internal .wav for this and an external MOH just won't do that. Is anyone aware of a way to do this? It's...

Are there any cordless phones for the IP Office - analog, digital, SIP - that you can do an intercom page to?

I remember having this exact issue in R5. It was because soft console isn't/wasn't supported on a seperate subnet from the IPO - there also is a specific port for the presence portion of soft console so it's possible it's something related to that too, but in that case we had the IPO on...

I thought this thread had been buried in the ground XD. No, it's still the one thing I don't have working on R9.1 (I think anyways....). I'm thinking it may just not work as of now. The one-x web collaboration works even though we didn't have a license at that time (the special web collaboration...

Same steps as the Partner system. Have the user go to x10 or x11 and press 'admin' on the screen (it will be the very right of the 3 buttons below the display) and then press 'select' at System Administration. Then on the keypad have the user dial '#304'. Then enter extension number and then...

I did everything from scratch on 9.1.1 and I have it working now. Thanks for taking the time to help me out. Star for you!

Yes, that's exactly what I'm doing. The two cards that were at 9.0.5 are not even in this system - it's just the UCM and one combo card so they shouldn't even be listed on the config anymnore. Downloading 9.1.1 right now and going to do everything from scratch.

Thanks for looking at it. I'll check all this stuff tonight and fix what you said.

I started with a module and moved to a short code after it didn't work. I have it setup to a module again and have the shortcode as *982 - I get the same result. If I turn the out of service button on from my phone and call *982 it just keeps it out of service. If I turn the button off (put the...

oops I forgot a 'w'. : http://www.filedropper.com/labvmpro

That didn't work. Just click on these two links: http://www.filedropper.com/labconfig http://ww.filedropper.com/labvmpro

Here is the config and the VMPro mdb. It's on my lab setup so everything is pretty much default. x201 is the phone that has the two buttons. <a href=http://www.filedropper.com/labconfig><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div...

ahh. I understand what you are saying. Okay, all it played was "one". So it's getting the value it looks like? My demo system is R9.1 as well, and in VMPro on both systems I have here I get the same issues. I went ahead and added an out of service and night service group thinking maybe it didn't...

Once I change the Operation to 'GET', the parameter dropdown only has an option for service mode -> (0,1, and 2), Voicemail On (0 or 1), and Voicemail to Email (0,1,2, or 3). I don't see any options for the 'speak text' portion. Do I have to do a free format command to do it?

I've never used this command before so I'll try it on a lab system I have (which is on R9.0) and see what results I get there. Thanks for the help.