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KC - it is the newer version that I am having the problem with.

KC - My error in reading the original label on the set? You're saying it is 'Z' versus '2'??

I reused the original cord that was attached to the original set. I been informed that the NEW sets that I purchased are a M2008 Aries I version. There is also an Aries II version. The Aries I set, apparently requires an external power supply. I will find one and try same.

Thanks KC, I will try that. I do appreciate your reply

The layout as to where the set is located is - One set is at the Bar (M2008)working fine. The set in question is located in the kitchen - not working. The original kitchen set (M2008)was defective and thus replaced. The replacement new (M2008) does not work at either location. Thus my question...

I have recently replaced a defective M2008 set with a new one. There is NO display nor program key (07). I have checked the CLS and all appears to be okay. There was no power supply connected. Do I need a power supply? If so what is the power rating? The original set was a NT2K08GL. The new set...

Log onto BCM using EM Under the Configuration Tab select: Dialing Plan - General - go to Dialing Timeout and increase from ? to a higher number

Log onto BCM using EM Once logged on select: Administration Tab - General - Alarms

If I understand your request - try the following: Access the Call Pilot Press AA Press 1 TT Gate: (change this setting to NONE)

I have a customer with a BCM50 Rls 6.0 On three separate occasions, I've had to reset the BCM50 due to the voice ports on the voice mail locking up. When I access the BCM Monitor it displays the port as HELD. As a result 'one' voice mail user is locked out of their voice mail. When he/she...

Try manually setting the night service during the day time (other than 04:30). Then ring the employee phone and identify what happens. If it rings directly to voice mail then and I would agreed with Cook, that the extension is somehow programmed as part of the night service. JIM

Thanks mate. I realize - why stop at 4.0! It is the customer's decision - and they pay the bills. JIM

My customer currently has a BCM400 with 3.7 software and wants to upgrade to 4.0. At the same time they would like to replace their current hard drive. What software components will I require?

Two features come to mind: 1) Program the phone to have DND on Busy: to be Y. OR 2) Use F984 (which forwards his calls directly to VM

Is this occurring for ALL mailboxes? Providing that you have each mailbox programmed for Message Waiting I would suggest re-booting the system

Once you access the VM,(F983) Press AA Press GRTG Press AA Check to see if "Return to AA: equals "y

I have a BCM50 and I am attempting to change the LAN default IP address to the one that the customer gave me. It will not take. I entered the new IP address plus the IP gateway. The gateway changed BUT the LAN IP did not DO I needto reset the BCM when I do this?

It is fixed. I believe that it only appears above the intercom key

Can Call by Call Limits come into the equation? The min/max settings - can these be used? JIM

Jeremy I am attempting to do as you say. While I will use the VoIP gateways as interoffice calling, I also want to access the remote's PRI to avoid LD charges. JIM