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Great to hear. I did at least 1 good thing today. Have a good weekend Trems

I would guess that you have a leave point with time profile that separates day and night. then probably plays each greeting in a "Voice Question" with a recording option

I looked just quickly to see if there is a way to get the messages without accessing the mailbox and having access to the password but was not successfull. So maybe a workaround. Create a shortcode so that they can record their greeting and their name and then simply send their voicemails via...

Not an option except if you create a custom menu for that users mailbox I have never set the option of not having access to the password but it sounds intriguing

check if there is a user shortcode that starts dialing something when going offhook. Check in SSA on an extension trace. If you have an analog port see if you have dialtone on that, just fishing here but ...

try FNE with 31 as the Telephone number

It also has to have IIS installed before you install VmPro as it will not work once it is installed and turned on. Win10 Home is always a problem and has caused me several headaches when a customer went cheap but TBH I would not know if that would cause IIS to not work with VmPro

analog to analog is simply an internal UCM function except if you use ATA's for the call like the HT801 Wave users can connect to the UCM directly on Wifi or via the cloud address through the Internet. If you use the latter and you are on the same network's WiFi it might get blocked by the...

User portal should definitely work of if you have Softconsole then you can do it from there.

Thanks CalgaryJeff I am relieved that you have first hand experience

Thanks guys I was afraid that you are saying to upgrade to latest 11.1.3 before going to 12 that means a lot of wasted time if I am on R11.0 just to get to 12 which means hours of useless work. For an upgrade from 11.0 to 12 with a virtual server on VmWare it might be easier to do a full...

Thanks M_A I know the procedure but what is the lowest release that I can go to R12.0 from Avaya had over the last 21 years that I work with the IP Office so many problems when not upgraded correctly that I do not want to start any issues for a customer by not following the correct upgrade path...

11.0.4.? so only when a call gets answered by a member of a HG the parking is not working? I have not had that issue on any 11.0.4.x releases TBH

thanks Swiney52 I have a big customer (server, backup server and 12 remote sites with IP500V2's) on 11.0.4.x and they want to go R12 so if I have to go 11.1 first then I will tell the customer to buy a Mitel or something (joking) because a new system will be about the price tag of the upgrade...

I am trying to find the information but have no luck with the search in support or the Tech Bulletin for R12.0 In all previous versions they had a simple chart for the upgrade but here they only care about Linux upgrades in any darn platform known to Avaya Does anyone have a link to the...

does the system have Internet access? Is the DNS server reachable and can it resolve your time server address, if not find an IP of a public NTP server and put that in. What is the SSA show in the time tab as reason for the last failure or success? I have not had any issues for a long time way...

If you use group overflow it will work if you advertise the group so that it appears in every system and then you add which ever user you need to be getting the calls. I usually leave all the groups in a single system to keep it more streamlined for programming changes but you can have them in...

I hit the great post for your last post but can't really see what that changed.

Oh come on, don't play hard to get here :)

One good thing I found is that you can have private chats with people. just hover over the Blue Icon above the handle and "start conversation" But that is a small plus in a sea of WTF's