Hi all,
First off, i wish you all a happy new year!
Now for my question :)
We have 2 PRI's in our meridian, 1 KPN and 1 BT. The KPN PRI has Advice Of Charge enabled and our ringmaster system records all calls going over this line. The BT PRI does not have Advice Of Charge and ringmaster...
Hi all,
Our previous Meridian maintainer is keeping the system passwords from us and we need them to allow the new maintainer into the system. We do have OTM access but not complete management.
Is there a way to resolve this without keeping the argument with our previous maintainer going...
We changed the PRI config so it now contains the exact same phonenumbers the old one had and simply inserted it in the meridian. This seems to work for a few hours and then it somehow fails. Can someone help me find what might be causing this?
I asked the PRI provider but they say it's the...
Hi everybody,
We have a Nortel meridian PBX and we are trying to connect a new pri to the system. Can anyone tell me what i need to do to correctly connect this pri and make the phonenumbers available in the system?
thanks in advance,
Marcel
I'm afraid that is not possible, the maintainer and we are in a dispute about some things and we don't have support until the time the issues are resolved.
Hi all,
The central phone (white phone with 63 keys and display) on our meridian system has crashed. It keeps holding a line open and won't release it. Is there a way to close this line and reset/reload the phone?
I tried disconnecting the cable but this doesn't work.
Hi all,
Every time i start ringmaster call charging it says it has no room to save the calls. Where does it store this and is it possible to clean that dir/file/other?
Hi all,
I seem to get the above message a lot lately when i try to do some mutations with mat-station. Does anybody here know how to resolve them and what is causing this?
Thanks in advance.
now i might sound stupid, but how do i do that?
i did a LD 20 / LUDN and it does show 490 to be in use but it doesn't show me where. is there a way to show this?
Hi all,
I'm trying to add a M2616 to the system using MAT-Station. When MAT starts a sync with the PBX to add the M2616 (with DN 490) it stops at the moment it tries to add the key 0 SCR 490. The errorcode is SCH0375 "DN type conflicts with input"
What does this error mean and how...
well since we own the meridian system and there are no software update contracts we won't be recieving them patches. They won't tell me where to update this because i don't have an update contract with them.
Hi everybody,
I've just checked the bill from our phonecompany against our bill and i see a huge difference. Now i believe that ringmaster is not using the correct charging amounts (cost per minute), is there a way to correct this? I found some access tables on the ringmaster system that might...
acewar : then perhaps i'm going about downloading the PBX to MAT the wrong way.
I start up MAT station and do a synchronize all.
The suppliers told us that that is all that needs to be done from time to time.
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