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  1. Marcelst

    Ringmaster reporting on line without AOC?

    Now i know i might just sound silly here, but i can't follow you here. Could you make it a bit more simple for me. Thanks
  2. Marcelst

    Ringmaster reporting on line without AOC?

    Hi all, First off, i wish you all a happy new year! Now for my question :) We have 2 PRI's in our meridian, 1 KPN and 1 BT. The KPN PRI has Advice Of Charge enabled and our ringmaster system records all calls going over this line. The BT PRI does not have Advice Of Charge and ringmaster...
  3. Marcelst

    Meridian management

    Hi all, Our previous Meridian maintainer is keeping the system passwords from us and we need them to allow the new maintainer into the system. We do have OTM access but not complete management. Is there a way to resolve this without keeping the argument with our previous maintainer going...
  4. Marcelst

    connect a new pri to nortel meridian

    We changed the PRI config so it now contains the exact same phonenumbers the old one had and simply inserted it in the meridian. This seems to work for a few hours and then it somehow fails. Can someone help me find what might be causing this? I asked the PRI provider but they say it's the...
  5. Marcelst

    connect a new pri to nortel meridian

    Hi John, Yes there is a pri in the switch today, the switch has 2 pri's alway's active (and in use)
  6. Marcelst

    connect a new pri to nortel meridian

    Hi janaya, that would be great!!! Marcel
  7. Marcelst

    connect a new pri to nortel meridian

    Hi John, We are using 3 digits in the system, we currently have 2 ranges on our system and this should be a third range. Marcel
  8. Marcelst

    connect a new pri to nortel meridian

    Hi everybody, We have a Nortel meridian PBX and we are trying to connect a new pri to the system. Can anyone tell me what i need to do to correctly connect this pri and make the phonenumbers available in the system? thanks in advance, Marcel
  9. Marcelst

    telephone crash

    worked like charm
  10. Marcelst

    telephone crash

    I'm afraid that is not possible, the maintainer and we are in a dispute about some things and we don't have support until the time the issues are resolved.
  11. Marcelst

    telephone crash

    Hi all, The central phone (white phone with 63 keys and display) on our meridian system has crashed. It keeps holding a line open and won't release it. Is there a way to close this line and reset/reload the phone? I tried disconnecting the cable but this doesn't work.
  12. Marcelst

    <Dest Title>:4 <Number>:4 <Cost>:4 no room to save this call

    Hi all, Every time i start ringmaster call charging it says it has no room to save the calls. Where does it store this and is it possible to clean that dir/file/other?
  13. Marcelst

    Could not be CHGed after 2 tries

    Hi all, I seem to get the above message a lot lately when i try to do some mutations with mat-station. Does anybody here know how to resolve them and what is causing this? Thanks in advance.
  14. Marcelst

    DN type conflicts with input

    when i do that i get the following output : LD 20 REQ: PRT TYPE: DNB CUST 0 DN 490 DATE PAGE DES...
  15. Marcelst

    DN type conflicts with input

    now i might sound stupid, but how do i do that? i did a LD 20 / LUDN and it does show 490 to be in use but it doesn't show me where. is there a way to show this?
  16. Marcelst

    DN type conflicts with input

    Hi all, I'm trying to add a M2616 to the system using MAT-Station. When MAT starts a sync with the PBX to add the M2616 (with DN 490) it stops at the moment it tries to add the key 0 SCR 490. The errorcode is SCH0375 "DN type conflicts with input" What does this error mean and how...
  17. Marcelst

    call charging amounts not correct (ringmaster)

    well since we own the meridian system and there are no software update contracts we won't be recieving them patches. They won't tell me where to update this because i don't have an update contract with them.
  18. Marcelst

    call charging amounts not correct (ringmaster)

    Hi everybody, I've just checked the bill from our phonecompany against our bill and i see a huge difference. Now i believe that ringmaster is not using the correct charging amounts (cost per minute), is there a way to correct this? I found some access tables on the ringmaster system that might...
  19. Marcelst

    logging

    acewar : then perhaps i'm going about downloading the PBX to MAT the wrong way. I start up MAT station and do a synchronize all. The suppliers told us that that is all that needs to be done from time to time.
  20. Marcelst

    logging

    Yes, i can assign the ports to a DN using the terminal and it reports no errors.

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