Using Modular Messaging and employee wants to increase the size/time of their account.
I couldnt find the settings in Avaya Mess admin web interface.
Im sure its there somewhere?
An employee is on vacation and her calls are ringing at another station after 'cover' is displayed after one ring. Her voicemail eventually answers but its apparently ringing at another desk.
There is no bridged appearances for this extension pointing it there so I am not sure why it is.
I...
We were dialing out with 9, 1 + area code + 7 digits but before finishing it began to ring a few times in a row.
If nothing was changed in the ARS or trunk groups, any idea what would cause this?
It began working normally 2 minutes after but it has me worried. I have yet to run a trace.
I got it. after checking the dialplan I see the 7xx range is available giving me plenty options. I set Remote SAC to 777 and 787 and deactivated the user that way.
thank you all for your replies. I have some more questions. I tried to activate Remote SAC so I could activate/deactivate that way as well. But it wont let me add any numbers except FACS that are already assigned. Enter 1-4 digit number; * and # may be used as first digit.
Here's my diaplan...
GENERAL STATUS
CONNECTED STATION INFORMATION
Part ID Number: unavailable
Serial Number: unavailable
Station Lock Active? no TOD Station Lock: no
page 2
CF Destination Ext:
Enhanced Call Forwarding Destination
Internal...
I dont think there is a send-calls button on this analog phone at a remote site but when dialed it goes straight to voicemail and shows (cover) as soon as I dial it.
is there another setting within the switch that may have been changed?
I cancelled any remote forwarding with FACs but that...
I have a user at a remote site who I need to give permissions to dial London for a week. I changed the cor and frl to accommodate this but it didnt seem to work.
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