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I HAVE A CUST. WITH NEW R-7 91J AND THE YEAR (07) SEEMS TO CHANGE TO (06). I HAVE CHANGED IT TWICE BACK TO YEAR 07. IT SCREWS UP THE VOICEMAIL (PC LRG) BY GIVING THE WRONG DAY WHEN CHECKING MSGS.MY SUPPLIER THINKS IT MIGHT BE THE CO SENDING THE WRONG DATE ON CALLER ID.BUT CO SAYS THEY DON"T SEND...

Check and see if your system is in nite mode and your ext's are in the nite ring group.

I HAVE A MICS REL. 7 WITH VERSION 30DDC04. ANYONE KNOW IF THIS IS AN XC VERSION. COULD NOT FIND ON FAQ LIST. THANKS.

now that you say that i just realized i was trying to reset the password for gm/b 10 instead of 100. sorry about that. it's been a long day..

I JUST REPROGRAMMED A CICS WITH A FLASH VOICEMAIL FOR A CUSTOMER AND EVERY THING WORKS FINE EXCEPT THE GENERAL MAILBOX. SOMEONE CHANGED THE PASSWORD FROM 1000000. IS THERE ANYWAY TO CHANGE IT BACK ? TKS.

THANKS GUYS, I WON'T BE ON SITE UNTIL NEXT WEEK. I'LL LET YOU KNOW.

IT'S TAKES ANYWHERE FROM 30 SEC TO 1 FULL MIN. TO DISC.NO PROBLEM ON DISC. FROM STATIONS.

I HAVE A CICS 6.1 WITH CALL PILOT 100. WHEN AUTO ATTENDANT ANSWERS CALL AND CUST. HANGS UP IT TAKES TOO LONG FOR THE CP TO DISCONNECT THE LINE. LINES ARE PROG. LOOP ST,PUBLIC,SUPERVISED.IS THERE SOMETHING I AM MISSING IN THE CP SOFTWARE? THANKS RAY.

program a extension direct dial button on your phone for that ext.use a button with lights.

sorry,you can't. only system phones with display get caller id through the acs system.

check your station wiring,unplug stations until it stops and then plug in one at a time until you locate shorted station.

thanks guys, you answered my question.

thanks, itphoneguy,now cust tells me her ext10 at times all buttons lites go red (34d) then comes back and that is when vm ports go busy.she says her phone is only one doing this but not sure. right now i am thinking it's the r-6 acs or her phone.pm is working ok again now.

I HAVE A MICS 6.1, JUST INSTALLED W/PRI. ONE STA-232 WHEN YOU PROGRAM A INTERNAL AUTODIAL BUTTON ON THIS SET, THE AUTODIAL PART WORKS BUT THE OFF-HOOK INDICATION WILL NOT. HAVE TRIED REPROGRAMMING BUTTONS AND UNPLUGGING SET TO RESTART SET BUT SAME THING.ALL OTHER SETS WORK OK. WHAT AM I MISSING...

I HAVE A ACS R6 W/PM R7. THE VOICEMAIL PORTS LOCK UP AND WHEN YOU DIAL I777 YOU GET BUSY TONE. REBOOT DOES NOT HELP ALLREADY CHANGED OUT PM CARD AND FLASH CARD 1 WEEK AGO NOW TODAY CUST SAYS SAME TBL AGAIN. I WILL BE GOING TOMORROW AM. ANY IDEAS?

RUN MM FIBER TO NEW LOCATION,USE MCK LOCAL/REMOTE FIBER EXTENDERS.FOUND THESE WORK WELL.