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  1. RickChaisse

    3rd LMB doesn't seem to work

    I have a Satellite dish with 3 LMB's. The first two work fine. The 3rd one doesn't seem to work. Is there a trick to this ? Or is it defective ?
  2. RickChaisse

    Toshiba DK-16 Toll Restriction

    Hi All, Can anyone give me some info on setting up toll restriction on a Toshiba DK-16 and allowing the customer to put in a code to bypass it ? Thanks, Rick
  3. RickChaisse

    Remote Call Forwarding

    Well, I finally solved MY problem.. I was using a Viking Phone-line simulator to call into the system. ( this was a pre-installation project ) As soon as I provided CO dial-tone, it stopped dropping the transfer. That probably doesn't help you, Teledial, but maybe someone else reading this...
  4. RickChaisse

    Remote Call Forwarding

    Ok, I just made another test.. it's definitely NOT the VM unit.. I call in to the Phone system, I answer the call and transfer it. If I transfer the call to the extension that is not forwarded outside, the transfer is normal. If I transfer to the same extension, but now it's forwarded to...
  5. RickChaisse

    Remote Call Forwarding

    This is looking more and more like it's something with the VM.. I set the COS to Supervised. I programmed the phone to dial the time and I monitored the CO trunk that it was to call out on. Everything went fine right up until the Time-Lady answered the call.. the call immediatly dropped and...
  6. RickChaisse

    Remote Call Forwarding

    I'm having the same problem. ( what a coincidence ) One thing you want to check is dialing the extension from another extension. If it goes through ( like mine does ) then I'm assuming it must be something in the voice-mail. I've changed class of service for the mailbox to '8' but still no...
  7. RickChaisse

    merlin 1030 fm 4 - speed interval of digits

    ok, I get the message. Thanks, you all.
  8. RickChaisse

    merlin 1030 fm 4 - speed interval of digits

    LOL I was hoping there would be a programming parameter that only the X telco guys know, that isn't in the manual.
  9. RickChaisse

    merlin 1030 fm 4 - speed interval of digits

    Does anyone know a way to change the speed interval of the speed-dial digits. The customer lost programming and we notice that the interval is extremely fast now and won't trigger a gate on the property. I've looked through the manual and can't find any reference to this. Thanks, Rick
  10. RickChaisse

    Legend - too many busy signals

    Thanks for the info, Merlinman. I'll set up the SMDR to see what's going on. I'm wondering, rather than add another T-1, can I have a few more standard outgoing trunks that could handle an overflow from the outbound PRI ? Or am I getting too out there ? haha ( they're complaining about...
  11. RickChaisse

    Legend - too many busy signals

    I have a legend 7.0 with PRI. I belive that due to many realtors having their extensions forwarded to their cell phones, we're getting complaints of incoming callers getting busy signals. Is there any way to track this ? Is another PRI possible ? Is there a better cost effective solution ? Thanks.
  12. RickChaisse

    only 1 dial routing table working on PRI

    I figured it out.. NtwkServ requires an entry for every table.. Since it isn't highlighted, even in table '0', I figured it was the default for all. Wrong again. Thanks to Jinx & Merlinman for responding so quickly.
  13. RickChaisse

    only 1 dial routing table working on PRI

    Here's the test I did.. A Entry Number: 0 1 2 3 A NtwkServ: Any Service A Expected Digits: 3 3 0 A Pattern to Match: 113 114 A Digits to Delete: 3...
  14. RickChaisse

    only 1 dial routing table working on PRI

    I have a Legend 7.0 with a PRI. I have been unable to get any table in the Dial Plan Routing to work except table '0'. I swapped out the Processor with the same results. Am I missing something ?
  15. RickChaisse

    Two DID inbound groups to Two Extension Groups

    Scenario: My Company needed to expand their Extension count beyond 300 û 399. I created Extensions 400 - 419 Their current DID inbound calling group was xxx-5000 to xxx-5099 I had SBC add another DID inbound group of xxx-5100 to xxx-5119 The challenge was to program the system to route...
  16. RickChaisse

    PRI with two DID #s

    Thanks to all who tried to help on this. By looking at the print out for PRI and then taking the terms and searching the PDF's, I was able to figure it out. So, I figure some of you might want to know what I did to make it work.. This programming is performed under System/ Lines & Trunks/ PRI/...
  17. RickChaisse

    PRI with two DID #s

    Thank you, Jim Here's the print out.. A PRI INFORMATION A Pattern 4: 4 A Pattern 5: 5 A Pattern 6: 6...
  18. RickChaisse

    PRI with two DID #s

    That will be great, if it'll work. I'll be going out there tommorrow, so I'll check it then. I wish someone would explain to me what's really happening with the tables as I asked before.. "are we identifying the 3rd digit as a zero and changing it to a 4 ( which is already occurring ), as well...
  19. RickChaisse

    PRI with two DID #s

    the existing DID #'s are xxx-5000 thru -5099. The company had one hundred+ extensions.. 400 thru 499. They have added 20 more employees so I created extensions 500 thru 519. Telco has added the -5100 thru -5119 to the DIDs to accomidate the new extensions. I need to set up the translation(?)...
  20. RickChaisse

    PRI with two DID #s

    hmmm.. It's making more sense now, but tell me.. are we identifying the 3rd digit as a zero and changing it to a 4 ( which is already occurring ), as well as identifying the 3rd digit as a 1 and changing IT to a 5 ? or is that impossible ? ( I was told it could be done )

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