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Q. Emergency Routing does not turn off A. On occasion emergency routing will not turn off in the Cinphony system and the red * will show in the corner of the status screen. To correct this issue, you need to go to the DOS SHELL and...

Build CCR with a (hookswitch) call transfer with release so you don't tie up multiple lines. If you are in the BellSouth area then ask for Call-Transfer with release. This will release the line for further use by your system.

Have a customer that is expanding their office by adding another company to the system. This is probably going to streach the 8 port CP150 to it's limit and beyond. Has anyone found a workaround for the CP150 without adding another / system + CP150 ?

Assign same Target line to @ phone.

Nortel CICS business callers dropped without warning. Different lines / Different phones / different callers System changed out / no static / no water on line

60@hr plus materials - with travel beyond your normal travel radius

Nortel CICS business callers dropped without warning. Different lines / Different phones / different callers System changed out / no static / no water on line Vendor meet with LEC this PM - anyone with suggestions ? Thanks

Install software upgrade first.......... then LD/DS card.

I have 4 customers with 6.1 XC - 3 DTIs, Nam, Trunk Mods and remaining Station mods without any problems - total 142 phones

Record a snow message like # 25 place in non business portion of VM table. Whe your company is closed because of snow change to "business closed" option in F982 section........ Remember to change back for return to business.

Cycling power or placing in maintenance and re-enabling will restore the card port to service.

Is anyone having the ports on MICS LS/DS cards going away - most common is the port 001 002. Found this happening after the 6.1 came out. Anyone tracking this ? Thanks

And if your RAD smokes when doing the above procedure then you followed the wrong tip. Look for the proper reset procedure.

Call a local vendor.

Move the cross connects. The set relocation is a poor way of moving ext and possibly will cause problems in the future.

Check with your ACD vendor............

Check if you have a CCR active.

Polarity has played havoc with SBC and BellSouth on several installs. Be sure and check this.

If you have ACD Cinphony I or II you will stop call processing until you get out of OLP or anything but basic virtual phone and backup.

Name will stay with port........Bad way to change DNs, you will have possible problems in future using this process.