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  1. JimISManager

    Add Switchboard console to pickup group

    We have a NEAX 2400 IMS, and I need to know if there is any way that the switchboard console can be added to a pickup group. Thanks in advance for your help. Jim
  2. JimISManager

    connect with pcanywhere through actiontec 1524

    Bo, Thanks for the comments. I think that the problem was that the router was taking longer than the timeout on pcanywhere. When I tried with a newer version (11) it was able to connect. Thanks again! Jim Jim
  3. JimISManager

    Hunt group and Foward

    Thanks for the help everyone! I figured that it probably was not possible, but was hoping I was wrong. Jim
  4. JimISManager

    Hunt group and Foward

    I have an NEC 2400 IMX using Matworx. Is there a way to have a group of phones in a hunt group, and if all of them are busy that it will go back to the original phone number dialed and to their voice mail? Right now, they are forwarded on a busy to each other (in a loop) and if they are all...
  5. JimISManager

    HP LJ 2300N Jetdirect not recognized

    micker - there is only one slot for the card. I was able to get this working. I talked to a printer repairman friend and he said that the formatter was bad. After I tried a new card, etc. I was able to get an external jetdirect for the computer. Thanks for your help! Jim
  6. JimISManager

    Line rolling to busy signal after 1 ring

    I have a NEAX 2400 IMX. We recently changed from copper to a dynamic T1 line for our calls. When this change happened, we no longer have outbound caller ID. I have been told that this will not work (we are in a rural area) because the telco is not able to do it. Because we are a hospital we...
  7. JimISManager

    Paging over speaker on

    It shows 24 available, but how would you page to these phones? (This may be good enough for my purpose) Jim
  8. JimISManager

    Hard Code Call forwarding

    Gary, Thanks for the help. I think what is happening is that on the display of the phone it shows the FDB and FDN and they are changing that in the morning as well as cancelling the FDA. Is there an easy way to change the options that are displayed there? Thanks again! Jim
  9. JimISManager

    Hard Code Call forwarding

    I know that the CF will override the busy and no answer, but what I want is when the CF is cancelled in the morning, for it not to cancel the busy and no answer forward. Any suggestions for that?
  10. JimISManager

    Hard Code Call forwarding

    I have an NEAX 2400 IMX with NEAXMail AD-40 system. On one of the phones it has the busy and Do not answer forward to another extension, at night they forward all calls to an outside answering service. In the morning they cancel this forward. Is there a way to foward the Busy or Do not answer...
  11. JimISManager

    HP LJ 2300N Jetdirect not recognized

    I have an HP LJ2300N that was working fine a couple of days ago. Now, the printer does not recognize the jetdirect card (615n). I tried replacing the card, but it still doesn't see it. When I print off the configuration page, it doesn't show on that either. I tried following the instructions...
  12. JimISManager

    All call forward problem

    [COLOR=red]First question is What system have you got?[/color red] The system is an NEC 2400 IMX [COLOR=red]If it's the small office system (ie not an IMG,IMX or IPX) and are you accustomed to MOC mode? If so Cmd 85Y where the Y is your area development pattern number (usually 0)De area code De...
  13. JimISManager

    All call forward problem

    OzzieGeorge, How would I look at that? (I am using MatWorx)
  14. JimISManager

    Need Certified 2400 tech in SLC, UT

    The company that I use (in Evanston WY) is Eschelon Telecom. They have always been great to work with. Good luck
  15. JimISManager

    All call forward problem

    I would like to set an extension to forward directly to a helpdesk. I am able to forward all calls on the extension, but when i put in the number (918881112222) it will take the number the first 12, 9 for the outside line and 11 for the number), but when I add the extension(4 digits), it won't...
  16. JimISManager

    Paging over speaker on

    I would like to program an extension to page over the speaker on any phones that are not in use. I use an NEAX 2400 IMX. I am not very familiar with the whole system, but do okay working in Matworx. Any suggestions?
  17. JimISManager

    BTI (Battery Holder) Clip broken

    On a computer that I am working on, I am getting the CMOS checksum not valid (I am paraphrasing). Press esc to accept the defaults. When I checked the computer to put in a new battery, I noticed that the battery is gone, and the top clip for the BTI is missing. Is this something that can be...
  18. JimISManager

    Disable hold music for one extension

    I have a NEAX 2400 IMX with a soundbrick and Muzak for the hold music. We have a clinic that shares the PBX. The hold music references our facility, and the administration is worried that because a person is on hold with the clinic that the references made for our hospital could be construed as...
  19. JimISManager

    Limit number of records

    I am trying to create a database for a music summer camp. This camp has a number of classes that have a limit of 10 or 15 people. How can I create the tables so that: 1. It will only allow a certain number of people to be allowed in the class, and 2. It will not allow one person to be...
  20. JimISManager

    USB port problems

    I just had the same problem with a USB Wirless mouse not wanting to install, or even be noticed when I plugged in the cord. (After downloading Microsoft's USB patch KB 822603). When I went into the Device Manager and went to the USB devices, I checked them one by one, and the Intel USB 2.0...

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