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We use the integrated IVR. When the issue occurs, we have observed the following conditions: 1. The IVR ports go into a "conn" state. Starting with the first IVR port. 2. Calls are still directed to the ports in "conn" state, which results in the caller getting RNA. 3. The last event on the...

My IVR ports on the BCM 400s keeps locking up when the call is ported from IVR back to the system. I have about 300 of these (POS) piece of #$^%. Any ideas what is causing this?

Help! I am new to the Avaya world, brand new. We currently have 2 Avaya IP PBXs that we are upgrading and integrating, making one an LSP. My question is this. What happens if the G 450 fails? I asked the sales engineers what happens if the Sup Module in the 450 fails? And he said the 450 has no...

We tried the DTF120 today to no avail, we are trying to figure out why the DTF 120 completely kills the paging when it is installed.

thats the problem, bogen designed the speaker layout and they are all over the damn store, not a phone in the store more than 10 ft. from a speaker location.

I need help!! I have a BCM 400, and a Bogen TPU 250 paging amp. In order to connect the paging output from the BCM to the Bogen we had to solder two wires onto a jack to plug into the BCM page output and connect them to the back of the amp. But the feedback is brutal. Any suggestions would be...

My company is converting to VOIP and I got the lucky task of managing this project. This is the list of what is being installed, any ideas on how long it will take if we hire 4 Nortel techs, and 4 cable techs? CS1000E High Availability release 5.5 10-Port CallPilot Voice Mail system w/ 250...

Anyone no anything about these things

Hey folks, I need your help on this one. The company I work for is installing the BCM 400 for a major retailer. I nor any of my phone techs have BCM training. We are swapping these out with old key systems (Avaya, Panasonic, Toshiba). How long should it take to install a complete system with 18...

Ok gents, my company is purchasing the cs-1000 for a future move to voip, I need all of the info I can get on this thing, such as it's function, what hardware and software i will need at each site for install, etc. The vast majority of our locations have option 11s. Thanks for any and all info.

look at atek, they are what wal-mart uses for their pharmacies, and they work good, the Wal-mart idiots just don't know how to program them right.

Can anyone tell me if it is possible to interface a definity switch with a ubr 1714. I have a cable provider thaat is going to provide us with cable voip, and we have a definity in our hotel, we want the guest to get the same functions out of the phones, i.e. press 0 for front desk and so on.

the lights blinking indicate that you are not receiving enough rf signal for the modem to sync up. It may not just be in your house, it could be the way the cable is split outside the house. The modem needs the "cleanest" signal possible, so the smaller number of splitters between your modem and...

thanks for the reponses guys. Copper is going to be the fix for now, when the switch craps out we will definately install a remote cabinet on fiber.

Thanks for the post Hawks, unfortunately my pbx is not set up for fxo/fxs, Veritron is out of the Verimuxs, and are redesigning them, so that solution is 6-12 months out. I can't use T-1 because of our call accounting solution. RAD US has a megaplex, but that application costs more than the...

I have a Hitachi 5400, that is used in a hotel, and has 70 analog phones in a remote location ( 3500 feet to another part of the resort with no remote cabinet). It is fed by 100 pair copper, that we are constantly losing pairs on. Our V.P. want s to change this from 100 pair copper to 1 pair of...

thanks TDMtek, the only problem is that this is all analog lines, and 100 pair at that. So I am afraid that we will lose some of our features if we do this, if it can even be done. There is no remote shelf, so it really isn't looking feasible at this point.

I have a resort with a remote (3500 ft) location, that we we want to take off of copper and put on fiber. The remote location has 110 extensions, and is tied into our pbx, is it possible to do this without adding a remote cabinet?

large diplay, like the ip phones 2004 and 2007

Do they make a large display phone for the CICS, like the ip phones have?