Recent content by windsir4

That works thanks

When I add an IVR device to a conference, I cannot disconnect it once the conference is over other than physically resetting the device. In this case the IVR device is a phone coupler going to a Riedel intercom system. I read you can make a short code with the extension number and set a time for...

Had this issue a few years ago where we had a rash of accidental 911 calls;changed my SC from 9N to 8N and the problem is now non-existent. Programmed 911 or 8911 to go out to emergency. If your users accidentally dial 911 and hang up, have them call back and tell the 911 operator it was a...

As a broadcast engineer who also handles the phone system you saved me a lot of time poking around in the convoluted mailbox options menu. I guess the last resort would have been a restart as it only seem to have effected one extension.

Thanks that did it!

Hello I'm having a problem where when you call a certain extension, instead of the call going to that extensions mailbox, the call goes back to the callers mailbox instead.

Hello, I have an issue with one user. When an internal call is made by this user and he hangs up, the receiving party has a blank CALL button in history(9608 phone).This only happens in history when he makes the call; if you call him and it is logged in history the CALL soft key button appears...

is there a way of doing something similar with Voicemail Pro?

Thanks all, I will do the testing over the weekend.

thanks mforrence.

Hi guys please let me know if this will work.I am not an IPO expert. 1) In order to change the dial out from 9 to 8, I just need to change the 9N to 8N in the Short Codes.This should eliminate people from dialing 91 then accidentally pressing another 1 when trying to make a long distance call...

Thanks, I should have done a 911 search on the site first before posting;I found a lot of useful information.However it still seems to me the system needs to be able to dial 911 directly no matter what instead of going to VM or time delays.Changing the SC to 8N is not foolproof but should cut...

Due to the rash of accidental 911 calls I will be changing the SC from 9 to 8.I just want to make sure there isn't some type of FCC or city regulation where guests coming into the building can call 911 without having to enter 8 first in order to dial out in case of an emergency.If this is the...

Thanks Guys,time to make an additional cable run.Just wanted to address a "I need it now!" situation.

Has anyone done this? On an IP500 I have one Cat6 cable run from a POE switch to an office where I need to add a second 9608 IP phone. I connected the second phone to the computer port on the first phone with a brick power supply in between to power the second phone. It seem to work fine so far...